C3D won't start

[caddman6425nah]

Hi all, I'm running C3D on a 64 bit machine, but the problem is this. It installed just fine, but when I went and started the program, it went through its phases, but...... when the desktop start to open it did as a flash , and the program just bombed and quit. I have no problems with all my other Autodesk programs. Help is surely needed and is wanted at this point, and BTW, TIA Nick

[AllenJessup]

You might try the Installation & Licensing forum.

Allen

[TravisNave]

Try a repair install or delete the CascadeInfo.cas file and see if you have any luck.

For more detailed information about the CascadeInfo.cas file, please refer to the Autodesk Support Knowledge Base article found here:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=13894457&siteID=123112

For non-license related instances where your Autodesk product starts and hangs, please review this Autodesk KB on the InfoCenter:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617

[JessieQuilatan]

I have seen this happen on our laptop.

This is my solution:

Try right clicking the AutoCAD Civil 3D icon on your windows desktop--> properties

In the Shortcut Tab, Target field look for  "<<C3D_Imperial>>" at the end of the script. (your custom profile name might be here instead)

change it to "test".  This will build a new profile.

Open AutoCAD

Go to OPTIONS--> Profiles Tab and set "<<C3D_Imperial>>" current (or your custom profile name)

Unfortunately, this last step needs to be done every time Civil 3D is opened.