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C-Dilla causes Windows XP crash

2 REPLIES 2
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Message 1 of 3
Anonymous
480 Views, 2 Replies

C-Dilla causes Windows XP crash

We are running AutoCAD M6 SP4 on Windows XP SP1 and use Mc Afee VirusScan 4.5.1 SP1. When starting AutoCAD standalone license the computer reboots.
Starting AutoCAD without Mc Afee running, there is no problem. After that we can start AutoCAD without stopping Mc Afee until we reboot the computer.
Using a network license on the same installation does not cause any problems.

It seems clear to me that the problem is caused by the C-Dilla softlock. We run the newest version 3.27.000.

Does anyone have the same problem? Please help me. I don't want to turn off the virus scanner.
2 REPLIES 2
Message 2 of 3
Anonymous
in reply to: Anonymous

De la base de connaissance de chez Autodesk : (doc
TS71287)

 


class=apiHeader>Issue






You are running McAfee Anti-
style="BACKGROUND-COLOR: #ffff99">Virus
4.5x on a computer running
the Windows® XP operating system, and your computer reboots unexpectedly
or a blue screen error occurs when you start the locked version of the
Autodesk® software which uses the Stand-Alone License
Manager.




class=apiHeader>Solution






McAfee has made a patch available to its enterprise Anti-
class=highlight style="BACKGROUND-COLOR: #ffff99">Virus
customers
to resolve this issue. You must contact Network Associates Technical
Support to obtain the patch, which is a replacement naifiltr.sys
file.


 


--
Cordialement

 



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
We
are running AutoCAD M6 SP4 on Windows XP SP1 and use Mc Afee VirusScan 4.5.1
SP1. When starting AutoCAD standalone license the computer reboots.

Starting AutoCAD without Mc Afee running, there is no problem. After that
we can start AutoCAD without stopping Mc Afee until we reboot the computer.

Using a network license on the same installation does not cause any
problems.

It seems clear to me that the problem is caused by the C-Dilla softlock. We
run the newest version 3.27.000.

Does anyone have the same problem? Please help me. I don't want to turn off
the virus scanner.

Message 3 of 3
Anonymous
in reply to: Anonymous

Thank you very much Franck Hervet. I took me some days to get the hotfix from Mc Afee but now our standalone licenses start without any problem.

Jos Borschette

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