Installation & Licensing

Reply
New Member
martin.schulz
Posts: 1
Registered: ‎02-03-2010
Message 1 of 2 (146 Views)

Building design suite Ultimate 2013 error navisworks manager 2013

146 Views, 1 Replies
01-15-2013 06:25 PM

I recently purchased the above suite.  I currently have most of the products already installed from previous purchases.  My main concern is Navisworks manager.  I had a trial version on the computer and it had expired.  I uninstalled it and reinstalled with my new software (a network version with a new license on our server).  I continue to get an error message that the trial period is over. I cannot seem to get around this.

 

Has anyone run into this before?  I am stuck.

 

AUTODESK customer service is really trying my patience as they keep sending me some canned responses to where it is clear they are not reading the question.

 

Also, they are inferring I have to uninstall all copies of everything I have purchased in the past in order for the suite to work.  Is that true?   Seems counterproductive if you ask me.

 

Thanks in advance!!

*Expert Elite*
TravisNave
Posts: 10,053
Registered: ‎01-14-2005
Message 2 of 2 (129 Views)

Re: Building design suite Ultimate 2013 error navisworks manager 2013

01-16-2013 10:06 AM in reply to: martin.schulz

No that shouldn't be necessary.  Make sure when you install the new version, you specifically choose network version and then input the location of the NLM server.  Default is stand-alone so maybe that is what is happening.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube