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Building Design Suite Premium Install Issue

3 REPLIES 3
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Message 1 of 4
gbolin
268 Views, 3 Replies

Building Design Suite Premium Install Issue

I have installed BDS Prem 2013 on two computers connecting to license server with two available licenses. Those work fine.

 

I just installed on another computer and when authenicating it says that the Serial #  is not valid. It worked on the other computers and I am looking right at the number on the box. It is a 30 day trial mode right now.

 

What is the solution?

 

gb

3 REPLIES 3
Message 2 of 4
Jroper
in reply to: gbolin

Is the third computer able to access the Internet so that it may authenicate the serial number?

 

Are you sure the install radio button is set to Network and not Standalone above the serial number input?

Message 3 of 4
DarrenP
in reply to: Jroper

if you installed as a trial its standalone

if you need to install as network this will require a uninstall/reinstall

DarrenP
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Message 4 of 4
gbolin
in reply to: Jroper

That is probably what happened. I started the install from the USB installer drive. I was sure that I stayed at the user's computer until that screen came up, but maybe I did not. I let the user finish the install. I was sure that I was going to do an uninstall/reinstall.

Thank you.

Galen Bolin
IT Manager/Consultant
Cell: 704-451-2654 | gbolin@pease-ae.com

Pease Engineering & Architecture, PC
A LaBella Affiliate
1520 South Blvd, Suite 210, Charlotte, NC 28203
Office: 704-376-6423
pease-ae.com
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