Installation & Licensing

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systemswest
Posts: 30
Registered: ‎08-14-2007
Message 1 of 6 (2,889 Views)
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Building Design Suite Premium 2014 install / license activation issues

2889 Views, 5 Replies
05-02-2013 11:40 AM

I downloaded and installed BDSP-2014 as a trial version on my computer, and it worked when I did the "first run" and and ran it as a trial. I installed another copy (from the newly arrived USB key) on a new computer I 'm setting up and wanted to test to see if it (version 2014) would work on this new computer.  I went ahead and activated it on this new computer and then used Autodesk's license transfer program to transfer it back to the web to use on my computer since at the time the new computer is set up for the 2013 version. The license file transfered correctly to the web and I got the email confrimation from Autodesk, etc.  I then went back to my older computer (which has no problems running any of the early versions) and ran the 2014 license trasfer program.  But after clickiing on the program it failed to run, or at least nothing showed up on screen, no error messages or a "finished" message.  Nothing, zip.  Well I then tried to run autoCAD 2014 and I get an error message that reads "The security system (softlock license manager) is not functioning or is improperly installed."  I cleck ok and the program closes.  REVIT, Navisworks, etc don't start either, but they don't give any error messages.  I've tried uninstalling the entire BDSP-2014 and reinstalled, but same errors.

 

Do I need to delete the license file manually after uninstalling?  Is this corrupt license file sticking around being reused on the reinstall?

 

I haven't tried to transfer the license file back to the original computer yet to see if it still works.

 

I'm going to uninstall again and reinstall from the USB Key rather then the download file on my computer.  Maybe the download got corruptted during download. 

 

any suggestions?

 

What directory is the license file located in?  Should I delete that license file and try to re-activate?

Or should I take the day off and go drink ice-cold beer in the park with the dog?

I like the beer/dog/park idea, but I would like to try 2014 and see what changes / improvements have been made.

 

thanks,

Bill

 

P.S. both computers are Intel i7's, 16 gb ram, windows 7 64 bit, etc. 

Product Support
emily.xu
Posts: 460
Registered: ‎03-29-2010
Message 2 of 6 (2,864 Views)

Re: Building Design Suite Premium 2014 install / license activation issues

05-03-2013 02:29 AM in reply to: systemswest

Maybe your standalone license corrupted,you need to reset it. Follow this post on how to do.

 


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Emily Xu
Active Contributor
systemswest
Posts: 30
Registered: ‎08-14-2007
Message 3 of 6 (2,852 Views)

Re: Building Design Suite Premium 2014 install / license activation issues

05-03-2013 09:11 AM in reply to: emily.xu

Thanks Emily, this (link) is just what I ended up having to do.  I Un-installed and re-installed but that failed to work.  I did more checking online at Atuodesk (using thier virtural help) and found my why to that soultion.  Once I deleted (well I moved them in case I needed to restore) the corupted license files I re-installed and everything was fine, the License Transfer program worked (note it was frozen up and was a non-responding service).  The only downside was I had to re-activate all the older versions of AutoCAD and REVIT since all licenses are kept in the same file.  Not a big deal since I saved all the activation codes for the older versions.  

Contributor
MICABIM
Posts: 24
Registered: ‎08-15-2011
Message 4 of 6 (2,308 Views)

Re: Building Design Suite Premium 2014 install / license activation issues

07-08-2013 07:47 AM in reply to: systemswest

I have more or less the same problem.

 

I download the premium suite (4 package) from ADN and then show mistakes on installation. (File Corrupted Error)

 

Try to install the version you have on the page of Autodesk (free trial) but after a while you are installing the installation is canceled.

 

Since it took a week trying to install it on different machines and make the same mistakes in every installation.

 

 I have 30+ network license to this suite.

 

 

Thanks, 

Best Regards

Contributor
prem
Posts: 21
Registered: ‎08-01-2012
Message 5 of 6 (1,478 Views)

Re: Building Design Suite Premium 2014 install / license activation issues

10-30-2013 07:02 AM in reply to: MICABIM

I got a similar error but for a Network Licensed AutoCAD 2014 part of the Product Design Suite Standard,

 

Any Solutions for Network version, tried almost everything in the discussion groups but nothing seem to be working.

Thanks
Prem
Windows 7 64 Bit
16 Gigs of RAM
Intel I7
Nvdia Quadro 3000M
Active Contributor
systemswest
Posts: 30
Registered: ‎08-14-2007
Message 6 of 6 (1,434 Views)

Re: Building Design Suite Premium 2014 install / license activation issues

11-04-2013 08:29 AM in reply to: systemswest
http://upandready.typepad.com/up_and_ready/2012/01/licensing-the-security-system-softlock-license-ma... Follow this link, see if that helps. This is what I had to do with mine.

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