Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎12-18-2011
Message 1 of 2 (273 Views)
Accepted Solution

Building Design Suite 2012 Licensing Error[0.0.0]

273 Views, 1 Replies
12-18-2011 11:59 PM


I have installed the BDS premium 2012 Network License in the client. when any product from the suite is launched, it shows an error as stated below


"A valid license could not be obtained by the network license manager"

"if you are still unable to access the license, contact your system administrator"

"Error [0.0.0]"


i have tried to ping the server from the client and its works good.

*Expert Elite*
Posts: 10,118
Registered: ‎01-14-2005
Message 2 of 2 (249 Views)

Re: Building Design Suite 2012 Licensing Error[0.0.0]

12-20-2011 08:57 AM in reply to: devaprabhu

If your NLM server has been verified to contain BDS 2012 seats, start by deleting your CascadeInfo.cas file.  Make sure you are running with local admin rights. 


For more detailed information about the CascadeInfo.cas file, please refer to the Autodesk Support Knowledge Base article found here:

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.