• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    Member
    Posts: 4
    Registered: ‎08-06-2012

    Re: Blue screen error when launching Autodesk products

    08-20-2012 06:35 AM in reply to: VinnyLT

    I'm glad you had success with this. It's scary to think that your firewall and antivirus software can't stop these IRQ_HOOK trojans. But that's the point of them, to fly under the radar and locate themselves hidden in the processes of a program so that they go unnoticed. I'm not sure the intent of the trojan. What was it doing?

     

    I'm really disappointed in the major antivirus software companies, i.e. Norton and McAfee. On the flipside I'm really impressed by the freeware companies who care enough to make their hard work and efforts free to anybody who needs it. Really impressed by these companies.

     

    AVG 2012

     

    rkill.exe from bleepingcomputer.com

    TDSS killer from support.kaspersky.com

    Malwarebyte  from filehippo.com/download

     

    And Xpuser4real for posting the the fix. http://www.computing.net/answers/security/irp-hook-removal-rootkit/36575.html

     

    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎12-14-2012

    Re: Blue screen error when launching Autodesk products

    12-14-2012 01:09 PM in reply to: artymax

    artymax - YOU ARE THE MAN!!!!!  (or woman, don't know, but you get the idea).

     

    Thank you - I've wasted two freeken days trying to figure out this problem.  Your solution works!

     

    My problem was exactly as you described - BSOD with 0x00000050 stop error, occured only when starting autodesk product, all other programs worked fine. 

     

    I followed the instructions posted by artymax above (run AVG Free, then three more steps).  PROBLEM SOLVED!

    Please use plain text.