Hi there, I recently activated a student liscense for 3DS Max for college work and the like. I accidentally downloaded Max 2013 instead of 2014 (Which we now use in college). Now whenever I try and download Max 2014 I get the Blue Screen of Death. It is becoming more and more of an issue as the college year goes on and I need more time to practice with it and work on course work. Im not sure if I need to remove Max 2013 first and I dont really want to find out the hard way and lose access to both versions. Just in case, here are my computer specs:
Motherboard: Gigabyte GA 78LMT
AMD FX4130 Quad Core 3.8gh
AMD Radeon HD 7870
8 gb DDR3 Ram
Corsair CX 750 PSU
The case has cooling good enough for long gaming sessions on recent games and is almost brand new. Any help you can give me would be very greatly appreciated, thanks.
blue screens are usually computer hardware or driver related
use the tool on this website to read the blue screen error message to determine where to start troubleshooting
http://www.pcworld.com/article/2026248/can-a-bsod-hurt-my-computer-.html
DarrenP
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Darren is right. What is the BSOD errror? I wouldn't be surprised if it is a NIC driver.
You can also try downloading with the virtual agent:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21889745&linkID=9240617
Good Luck!
Hello. If this is a “gaming” computer, I am guessing you may have a lot of gaming related stuff on there. Specifically the drivers could be an issue. AMD has a driver manager program with that card and pretty much any of the settings in the manager could be a problem. I would test a few drivers and then take a look ta the acceleration type settings and see if you can isolate the block.
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