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jimbo22
Posts: 4
Registered: ‎02-21-2013
Message 1 of 2 (218 Views)

Blocked on Inventor 2014 Pro install

218 Views, 1 Replies
05-31-2013 11:12 AM

Hi All

I downloaded and installed Inventor Pro 2014 without any indicated errors or messages other than install was a success. On first Invoke, Inventor refused to open and exited with the dialog box to send a crash report to Autodesk, which I cancelled. I then attempted to uninstall, but windows said uninstaller was corrupt or missing. I had no choice but to go into regedit and manually delete all references to Inventor 2014 I could find via search and then manually delete all of the installed folders.

 

I re-downloaded the installers from ADN site ( I am ADN , not regular customer ) and re-extracted completely new install folder and reran installer - Installer says Inventor 2014 is still installed, so obviously , I missed some locations in my registry - Is there any way to purge this corrupt install? - the original installer did not install anything I could use to reinstall - there is no utility I could find to repair, or anything

 

I am completely stuck - No Inventor 2014, no way to get it off and reinstall that I can get to work

 

Any suggestions?

*Expert Elite*
TravisNave
Posts: 10,042
Registered: ‎01-14-2005
Message 2 of 2 (211 Views)

Re: Blocked on Inventor 2014 Pro install

05-31-2013 02:25 PM in reply to: jimbo22

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

 

As for your crash, you probably need to have a certified video driver installed. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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