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Blank activation screen

11 REPLIES 11
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Message 1 of 12
superiain
16649 Views, 11 Replies

Blank activation screen

EVERY autodesk product i try to use, it gives me a blank activation screen (attached picture)

 

i have a 3 year student license with autodesk but i am unable to activate my products with this license.

 

this has been happening since november, and i've tried it with both maya and 3dsmax 2011 64 bit.

 

i have windows 7 64 bit.

 

i even tried running 2010 32bit versions of the products and i still get the same blank activation screen.

 

i've contacted autodesk but they are unable to help with this issue.

11 REPLIES 11
Message 2 of 12
aaronhai
in reply to: superiain

This issue is typically related to the operating systems corrupted jscript.dll file.

 

Please try this : http://usa.autodesk.com/getdoc/id=TS1053941

Or

 

Re-register Jscript.dll file :
1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.



Aaron Hai
Message 3 of 12
superiain
in reply to: superiain

i've tried that a while ago and it didn't seem to fix the problem.

 

here is what i get after i fail to activate maya:

 

 

?

Message 4 of 12
aaronhai
in reply to: superiain
Message 5 of 12
jokeman248
in reply to: superiain

I am also having this problem I've tried everything suggested and it didn't work for me 😞 I've been trying to activate 3ds max and it lets me try it, but when I try to activate it it shows me the blank screen with the 2 radio buttons.

Message 6 of 12
anil_choudhary
in reply to: jokeman248

Please check this thread out for Blank Activation screen

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

 

Cheers



Anil Choudhary
Product Support Specialist
Autodesk, Inc.

Message 7 of 12
Anonymous
in reply to: anil_choudhary

this link which u provide is not working

and

I am also having this problem I've tried everything suggested and it didn't work for me :smileysad: I've been trying to activate 3ds max and it lets me try it, but when I try to activate it it shows me the blank screen with the 2 radio buttons.

i m tired now to doing this all suggestion i completly tryed all suggestion not only in my laptop even i tryed in my friend computer, lapto too. but all fail not working at all.how it could be

i dont understand y a lot of people can get same problem i guess this this problem of autodesk program

not in our setting.

i request if u really want to help us u can upload video tutorial

Thanks & Best Regard

 

Message 8 of 12
Anonymous
in reply to: jokeman248
Message 9 of 12
Anonymous
in reply to: Anonymous

I am having the same blank screen problem

 

Message 10 of 12
TravisNave
in reply to: Anonymous

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 11 of 12
Anonymous
in reply to: Anonymous

...amazing. Many Thanks. TCH

Message 12 of 12
Anonymous
in reply to: superiain

None of these comments work!! There obviously is no solution...What a heap of rubbish. It's a fricking website adress which doesn't load! Autodesk sort yourself out!

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