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    basheeralan
    Member
    basheeralan
    Posts: 4
    Registered: ‎12-04-2011

    Re: Blank Activation Screen

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    12-26-2011 05:44 AM in reply to: jakobuswagener

    thanx their but i am living at middel east 
    if you have another email or can i send you serial number and product key to the previous email which given to me 

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    pz_pollub
    New Member
    pz_pollub
    Posts: 2
    Registered: ‎11-02-2011

    Re: Blank Activation Screen

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    12-27-2011 11:07 PM in reply to: basheeralan

    Hi. In my case, the "<!-- saved from url=(0016)http://localhost -->" trick worked with Internet Explorer 9. So the section in the article, which effectively says that you have to uninstall ie9, is wrong.

     

    What I think is the main problem people are having is different path. If you aren't in the US you aren't going to get en-us and possibly not R1 (not sure what's that - probably region) - I got "C:\Program Files\Common Files\Autodesk Shared\AdLM\R4\pl-PL\Webdepot". To check your path, proceed with activation, then do a right click on a broken page and click source. Click "save as" in notepad. Copy the path. Open notepad with administrative rights (type notepad in the start menu's search and right click on it). Open the correct file and add "<!-- saved from url=(0016)http://localhost -->" after <html>. Proceed with activation. The last page will still be broken but you'll be activated.

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    chris1988green
    New Member
    chris1988green
    Posts: 2
    Registered: ‎01-14-2012

    Re: Blank Activation Screen

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    01-14-2012 08:09 AM in reply to: pz_pollub

    Still doesn't work. I have a brand new Dell and the **** thing doesn't know how to load a program i've been running for 3/4 years on a dinosaur computer

     

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    ederijder
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    ederijder
    Posts: 1
    Registered: ‎01-14-2012

    Re: Blank Activation Screen

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    01-14-2012 08:49 AM in reply to: govy86

    SUUUPER it works thanks!

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    abdul_rafay
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    abdul_rafay
    Posts: 1
    Registered: ‎01-14-2012

    Re: Blank Activation Screen

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    01-14-2012 10:28 PM in reply to: gmijares

    you certainly have some files corrupted therefore the Activation screen cannot be shown properly please kindly reinstall the autocad 2011 or if you have an acticated 2010 then try uninstalling it and then reinstall autocad 2011 thnx

     

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    spacespaceduo
    New Member
    spacespaceduo
    Posts: 1
    Registered: ‎01-15-2012

    Re: Blank Activation Screen

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    01-15-2012 06:21 PM in reply to: gmijares

    Hi, new user and student here. I am also having this problem with the 2012 Autodesk 3Ds Max. I have reinstalled this 3 times now, which is quite the chore, and I am still having the same exact problem. I just sent a message to customer support and none of what I have read here has helped. Please help.

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    Customer Service joane.bonghanoy
    Customer Service
    joane.bonghanoy
    Posts: 431
    Registered: ‎06-06-2011

    Re: Blank Activation Screen

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    01-15-2012 06:46 PM in reply to: spacespaceduo

    Hi spacespaceduo,

     

    Please Private Message me your Serial Number. Also include the Request Code.

     

     

    The request code is a series of random digits and letters which will appear on your screen when you begin the activation process. If you are activating the software for the first time, you will have two options: <Run> or <Activate>, please click on <Activate> and you will be able to view the Request Code and enter your serial number and product key.

     

    Otherwise please take the following steps:

     

    1) From the pull down menu <Help> and click <About>.

    2) Click on <Product Information> button at the top right hand corner.

    3) Click on <Activate> button.

    4) On this page, you will be able to view Product Serial Number and Request Code



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    Customer Service joane.bonghanoy
    Customer Service
    joane.bonghanoy
    Posts: 431
    Registered: ‎06-06-2011

    Re: Blank Activation Screen

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    01-19-2012 09:41 PM in reply to: spacespaceduo

    Hi spacespaceduo,

     

    Got your Private Message stating that your Blank Screen Activation issue was resolved by going through the troubleshooting steps in this link: http://usa.autodesk.com/adsk/servlet/ps/dl/item?si​teID=123112&id=6404339&linkID=9240617.

     

    Please do click on the click on the "Accept as Solution" button so it may serve as a reference to other users having the same issue.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    parthtrivedi
    Active Member
    Posts: 7
    Registered: ‎03-30-2012

    Blank Activation Screen

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    03-30-2012 03:57 AM in reply to: basheeralan

    Hey guys im really new to the forum culture...so i apologize in advance for any mistakes

     

    I have tried all the remedies stated in this thread , but now ive reached a stage where i see the two radio buttons and the text associated to it but when i click on either of them nothing happens pls help!

     

    EDIT: also i would like to inform that when i click activate button it opens up in chrome where the two radio buttons are present but if i click on either the autodesk licensing window remains blank

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    vishnuanil1996
    New Member
    Posts: 1
    Registered: ‎05-14-2012

    Re: Blank Activation Screen

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    05-14-2012 10:41 PM in reply to: gmijares

       Hey... if u are using the version below internet explorer 8 ,just install a new version (IE 8 for win xp,IE 9 for win 7)install it and restart your system.

    It worked for me .

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