Installation & Licensing

Posts: 3
Registered: ‎11-06-2013
Message 151 of 196 (972 Views)

Re: Blank Activation Screen

11-06-2013 05:27 PM in reply to: simona.golisciano

Having a very similar problem with 3ds Max. Have tried lots of "solutions" to no avail... Wasted a LOT of time, and still don't have my software running.

New Member
Posts: 1
Registered: ‎11-10-2013
Message 152 of 196 (922 Views)

Re: Blank Activation Screen

11-10-2013 10:16 AM in reply to: glenobie

I'm done I have been working on 3D Studio Max for more than 10 years since it was part of Discreet and now I change to other brand because of this issue. I have been more than 10 months writing to everybody in Autodesk and nobody knows how to solve it. I can not continue in my school teaching with Power Point Presentations. Thanks and I hope you take more care of people who give promotion to your software by teaching it to new generations.

New Member
Posts: 1
Registered: ‎11-26-2013
Message 153 of 196 (843 Views)

Re: Blank Activation Screen

11-26-2013 08:37 AM in reply to: jegger.smbb-b2013
I spend two days and have the same problem..hello,
i tried all possible solutions mentioned here too and nothing works on me.
i'm using windows 7/64bit
3ds max 2012-english version
(tried every single browser too)
Community Manager
Posts: 1,158
Registered: ‎02-28-2012
Message 154 of 196 (837 Views)

Re: Blank Activation Screen

11-26-2013 10:41 AM in reply to: yumevillena

Hello Sandra and welcome to the Autodesk Community!


I apologize for your activation troubles. Here is a different solution posted by one of our users that you may find useful! This post also helped several of our users experiencing the same issue.


Also be sure that you are running your computer as the Administrator.


Please let me know how the troubleshooting goes. If you have any other questions please respond to this post.

Thank you!

Jessica Thrasher
New Member
Posts: 2
Registered: ‎12-05-2013
Message 155 of 196 (777 Views)

Re: Blank Activation Screen

12-05-2013 01:44 AM in reply to: glenobie

I have installed Inventor Professional 2014 on Windows 7 Professional 64bit OS and use Firefox browser. Have tried all said fixes for the blank activation screen problem with no success. This is extremely frustrating as I would like to activate it before the default 30day trial expires!

New Member
Posts: 2
Registered: ‎12-05-2013
Message 156 of 196 (776 Views)

Re: Blank Activation Screen

12-05-2013 01:47 AM in reply to: jessica.t

Is there any other way to activate Inventor Pro 2014? Have had no success with all approaches to fix this activation screen issue... very frustrated and just want it activated.

New Member
Posts: 1
Registered: ‎12-07-2013
Message 157 of 196 (739 Views)

Re: Blank Activation Screen

12-07-2013 09:20 AM in reply to: BJ2013

I also have the problem. I tried all the 5 solutions tried copying the code to the html file to all the html files in that directory (R7) and still nothing works . All I see is a blank registration window :smileyfrustrated:

New Member
Posts: 1
Registered: ‎01-02-2014
Message 158 of 196 (595 Views)

Re: Blank Activation Screen

01-02-2014 06:04 PM in reply to: JohannC


I've tried everything, and nothing worked except this.

Thank you so much, man!


JJkutzer wrote:

A quick and easy way to fix this not with just AutoCad but if you have the same problem with other pro grams is, open 'run' command, type in 'regedit' go to 'HKEY_CURRENT_USER, Software, Microsoft, Internet Settings, Zones' you will see under Zones are six files each named 'L' '0' '1' '2' '3' '4',  delete the file named 'L', that is the activex problem, you can uninstall it from your PC but these are "parasite" files that stay in the system. Problem solved quick and easy:smileywink:

New Member
Posts: 2
Registered: ‎01-08-2014
Message 159 of 196 (551 Views)

Re: Blank Activation Screen

01-12-2014 12:51 AM in reply to: gmijares

I've actually activated the product through my browser, but when I start up 3dsmax it gives a tiny white authentication screen that does nothing. When I close it, it brings me to the page with the Buy/Try and Activation button. Clicking the Activation button brings me back to the page with the 2 radial buttons which was my initial problem. I've tried every possible thing so far, if a customer service rep would like to get in touch with me, we can discuss how to fix this problem.

Customer Service
Posts: 73
Registered: ‎10-10-2013
Message 160 of 196 (544 Views)

Re: Blank Activation Screen

01-12-2014 06:37 PM in reply to: spencerpyro

Hi spencerpyro,


Welcome to the Commnunity!


If your IE version is 9 , please try to change back to IE 8, it could to solve it. Please kindly review this solution.


If your IE versioin is 10(Windows 8), plesae try this solution.


Hope it's useful to you.





Grace Liu

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