Installation & Licensing

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Member
basheeralan
Posts: 4
Registered: ‎12-04-2011
Message 71 of 196 (3,606 Views)

Re: Blank Activation Screen

12-26-2011 05:44 AM in reply to: jakobuswagener

thanx their but i am living at middel east 
if you have another email or can i send you serial number and product key to the previous email which given to me 

New Member
pz_pollub
Posts: 2
Registered: ‎11-02-2011
Message 72 of 196 (3,585 Views)

Re: Blank Activation Screen

12-27-2011 11:07 PM in reply to: basheeralan

Hi. In my case, the "<!-- saved from url=(0016)http://localhost -->" trick worked with Internet Explorer 9. So the section in the article, which effectively says that you have to uninstall ie9, is wrong.

 

What I think is the main problem people are having is different path. If you aren't in the US you aren't going to get en-us and possibly not R1 (not sure what's that - probably region) - I got "C:\Program Files\Common Files\Autodesk Shared\AdLM\R4\pl-PL\Webdepot". To check your path, proceed with activation, then do a right click on a broken page and click source. Click "save as" in notepad. Copy the path. Open notepad with administrative rights (type notepad in the start menu's search and right click on it). Open the correct file and add "<!-- saved from url=(0016)http://localhost -->" after <html>. Proceed with activation. The last page will still be broken but you'll be activated.

New Member
chris1988green
Posts: 2
Registered: ‎01-14-2012
Message 73 of 196 (3,521 Views)

Re: Blank Activation Screen

01-14-2012 08:09 AM in reply to: pz_pollub

Still doesn't work. I have a brand new Dell and the **** thing doesn't know how to load a program i've been running for 3/4 years on a dinosaur computer

 

New Member
ederijder
Posts: 1
Registered: ‎01-14-2012
Message 74 of 196 (3,518 Views)

Re: Blank Activation Screen

01-14-2012 08:49 AM in reply to: govy86

SUUUPER it works thanks!

New Member
abdul_rafay
Posts: 1
Registered: ‎01-14-2012
Message 75 of 196 (3,515 Views)

Re: Blank Activation Screen

01-14-2012 10:28 PM in reply to: gmijares

you certainly have some files corrupted therefore the Activation screen cannot be shown properly please kindly reinstall the autocad 2011 or if you have an acticated 2010 then try uninstalling it and then reinstall autocad 2011 thnx

 

New Member
spacespaceduo
Posts: 1
Registered: ‎01-15-2012
Message 76 of 196 (3,502 Views)

Re: Blank Activation Screen

01-15-2012 06:21 PM in reply to: gmijares

Hi, new user and student here. I am also having this problem with the 2012 Autodesk 3Ds Max. I have reinstalled this 3 times now, which is quite the chore, and I am still having the same exact problem. I just sent a message to customer support and none of what I have read here has helped. Please help.

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 77 of 196 (3,496 Views)

Re: Blank Activation Screen

01-15-2012 06:46 PM in reply to: spacespaceduo

Hi spacespaceduo,

 

Please Private Message me your Serial Number. Also include the Request Code.

 

 

The request code is a series of random digits and letters which will appear on your screen when you begin the activation process. If you are activating the software for the first time, you will have two options: <Run> or <Activate>, please click on <Activate> and you will be able to view the Request Code and enter your serial number and product key.

 

Otherwise please take the following steps:

 

1) From the pull down menu <Help> and click <About>.

2) Click on <Product Information> button at the top right hand corner.

3) Click on <Activate> button.

4) On this page, you will be able to view Product Serial Number and Request Code



Joane Bonghanoy
Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 78 of 196 (3,449 Views)

Re: Blank Activation Screen

01-19-2012 09:41 PM in reply to: spacespaceduo

Hi spacespaceduo,

 

Got your Private Message stating that your Blank Screen Activation issue was resolved by going through the troubleshooting steps in this link: http://usa.autodesk.com/adsk/servlet/ps/dl/item?si​teID=123112&id=6404339&linkID=9240617.

 

Please do click on the click on the "Accept as Solution" button so it may serve as a reference to other users having the same issue.



Joane Bonghanoy
Active Member
parthtrivedi
Posts: 7
Registered: ‎03-30-2012
Message 79 of 196 (3,106 Views)

Blank Activation Screen

03-30-2012 03:57 AM in reply to: basheeralan

Hey guys im really new to the forum culture...so i apologize in advance for any mistakes

 

I have tried all the remedies stated in this thread , but now ive reached a stage where i see the two radio buttons and the text associated to it but when i click on either of them nothing happens pls help!

 

EDIT: also i would like to inform that when i click activate button it opens up in chrome where the two radio buttons are present but if i click on either the autodesk licensing window remains blank

New Member
vishnuanil1996
Posts: 1
Registered: ‎05-14-2012
Message 80 of 196 (2,875 Views)

Re: Blank Activation Screen

05-14-2012 10:41 PM in reply to: gmijares

   Hey... if u are using the version below internet explorer 8 ,just install a new version (IE 8 for win xp,IE 9 for win 7)install it and restart your system.

It worked for me .

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