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    Xrispie
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    Xrispie
    Posts: 1
    Registered: ‎03-29-2011

    Re: Blank Activation Screen

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    03-29-2011 05:21 AM in reply to: JarretDD

    This is how I fixed it.

     

     

    Rigth click the white box.... select properties...... copy the web address it is trying to reach.   Open a browser window and paste it in. It should work just like a normal web address at that point and should not give you any issues.  I used google chrome and still worked fine.

     

    I hope this helps any still with this problem.

     

    ~X~

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    Contributor JarretDD
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    JarretDD
    Posts: 14
    Registered: ‎12-23-2010

    Re: Blank Activation Screen

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    03-31-2011 08:08 AM in reply to: Xrispie

    That's probably because your chrome activex settings are different than your IE ones. The activation screen is normally opening the html in the pc's default browser, which is IE.

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    Inciong87
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    Inciong87
    Posts: 1
    Registered: ‎04-13-2011

    Re: Blank Activation Screen

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    04-13-2011 05:39 AM in reply to: Xrispie

    What do you mean by clicking the white box? can u explain its destination or path? i did all the things that they recommended and sadly the activation is still blank :smileysad: this is the only thing that i ddnt do. but your theory enlighten my hope :smileyvery-happy: pls reply ASAP... thank you and more power MR. ~X~

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    RandyL
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    RandyL
    Posts: 4
    Registered: ‎06-30-2010

    Re: Blank Activation Screen

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    04-13-2011 06:09 AM in reply to: Inciong87
    My only solution to the problem was to format my hard drive and reinstall windows. The Autodesk tech support kept referring me to the forum and Knowledge database which i had already gone thru thoroughly.
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    glats
    Active Member
    Posts: 7
    Registered: ‎01-07-2010

    Re: Blank Activation Screen

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    04-13-2011 07:41 AM in reply to: Xrispie

    exactly what i've been saying all along  ...  re format re install windows  and install Autocad  .....

    One of the problems i found is that there seems to be a conflict between Autocad and Google Chrome internet browser ... 

     

    anyone had a problem connecting to the interner within AutoCAD 2012 ... ??

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    Contributor JarretDD
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    JarretDD
    Posts: 14
    Registered: ‎12-23-2010

    Re: Blank Activation Screen

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    04-13-2011 09:49 AM in reply to: Xrispie

    The directory for the white box (the activation screen) is

    C:\Program Files\Common Files\Autodesk Shared\AdLM\R1\en-US\Webdepot

    ...where the registry HTMLs are stored. These are the pages that the blank screen shows on.

    Open the RTBeginReg.html in a text editor like notepad. Add the following line of code below the <html> line.

    <!-- saved from url=(0016)http://localhost -->

    This marks the page as SAFE. Save and you should be able to enter your code and stuff.

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    RandyL
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    RandyL
    Posts: 4
    Registered: ‎06-30-2010

    Re: Blank Activation Screen

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    04-13-2011 10:04 AM in reply to: JarretDD
    i had tried that and it still didn't work. the computer i use doesn't have internet at all so it didn't even have chrome.
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    shannon_set
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    shannon_set
    Posts: 2
    Registered: ‎03-24-2011

    Re: Blank Activation Screen

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    04-15-2011 08:33 PM in reply to: JarretDD

    <!-- saved from url=(0016)http://localhost -->

     

    Tried this and managed to get a screen up................!

    But got a ("An error has occured in the script on this page.") message after I put in my activation code. 

    So frustrating, :smileymad:

    Driving me nuts.

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    Contributor JarretDD
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    JarretDD
    Posts: 14
    Registered: ‎12-23-2010

    Re: Blank Activation Screen

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    04-18-2011 05:17 AM in reply to: Xrispie

    If that worked one one screen, great! Try putting the tag into the other htmls, specifically the one that comes after the code submission.

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    Product Support avto
    Product Support
    Posts: 208
    Registered: ‎10-07-2008

    Re: Blank Activation Screen

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    05-13-2011 03:09 PM in reply to: JarretDD

    All known workarounds against this issue is listed in TS1053941, and I can only add that in some instances granting Full Control access permission to Everyone Group on C:\Program Files\Common Files\Autodesk Shared\AdLM\R4\en-US\Webdepot folder, resolved the issue.

     

    Regards,

    Avto



    Avto Chachava
    Autodesk Product Support
    Autodesk, Inc.
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