• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
    • Discussion Groups

    Installation & Licensing

    Reply
    Topic Options
    Xrispie
    New Member
    Xrispie
    Posts: 1
    Registered: ‎03-29-2011

    Re: Blank Activation Screen

    Options
    03-29-2011 05:21 AM in reply to: JarretDD

    This is how I fixed it.

     

     

    Rigth click the white box.... select properties...... copy the web address it is trying to reach.   Open a browser window and paste it in. It should work just like a normal web address at that point and should not give you any issues.  I used google chrome and still worked fine.

     

    I hope this helps any still with this problem.

     

    ~X~

    Report Inappropriate Content
    Message 31 of 123 (8,227 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    Contributor JarretDD
    Contributor
    JarretDD
    Posts: 14
    Registered: ‎12-23-2010

    Re: Blank Activation Screen

    Options
    03-31-2011 08:08 AM in reply to: Xrispie

    That's probably because your chrome activex settings are different than your IE ones. The activation screen is normally opening the html in the pc's default browser, which is IE.

    Report Inappropriate Content
    Message 32 of 123 (8,196 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    Inciong87
    New Member
    Inciong87
    Posts: 1
    Registered: ‎04-13-2011

    Re: Blank Activation Screen

    Options
    04-13-2011 05:39 AM in reply to: Xrispie

    What do you mean by clicking the white box? can u explain its destination or path? i did all the things that they recommended and sadly the activation is still blank :smileysad: this is the only thing that i ddnt do. but your theory enlighten my hope :smileyvery-happy: pls reply ASAP... thank you and more power MR. ~X~

    Report Inappropriate Content
    Message 33 of 123 (8,058 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    RandyL
    Member
    RandyL
    Posts: 4
    Registered: ‎06-30-2010

    Re: Blank Activation Screen

    Options
    04-13-2011 06:09 AM in reply to: Inciong87
    My only solution to the problem was to format my hard drive and reinstall windows. The Autodesk tech support kept referring me to the forum and Knowledge database which i had already gone thru thoroughly.
    Report Inappropriate Content
    Message 34 of 123 (8,056 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    glats
    Member
    Posts: 5
    Registered: ‎01-07-2010

    Re: Blank Activation Screen

    Options
    04-13-2011 07:41 AM in reply to: Xrispie

    exactly what i've been saying all along  ...  re format re install windows  and install Autocad  .....

    One of the problems i found is that there seems to be a conflict between Autocad and Google Chrome internet browser ... 

     

    anyone had a problem connecting to the interner within AutoCAD 2012 ... ??

    Report Inappropriate Content
    Message 35 of 123 (8,048 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    Contributor JarretDD
    Contributor
    JarretDD
    Posts: 14
    Registered: ‎12-23-2010

    Re: Blank Activation Screen

    Options
    04-13-2011 09:49 AM in reply to: Xrispie

    The directory for the white box (the activation screen) is

    C:\Program Files\Common Files\Autodesk Shared\AdLM\R1\en-US\Webdepot

    ...where the registry HTMLs are stored. These are the pages that the blank screen shows on.

    Open the RTBeginReg.html in a text editor like notepad. Add the following line of code below the <html> line.

    <!-- saved from url=(0016)http://localhost -->

    This marks the page as SAFE. Save and you should be able to enter your code and stuff.

    Report Inappropriate Content
    Message 36 of 123 (8,044 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    RandyL
    Member
    RandyL
    Posts: 4
    Registered: ‎06-30-2010

    Re: Blank Activation Screen

    Options
    04-13-2011 10:04 AM in reply to: JarretDD
    i had tried that and it still didn't work. the computer i use doesn't have internet at all so it didn't even have chrome.
    Report Inappropriate Content
    Message 37 of 123 (8,041 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    shannon_set
    New Member
    shannon_set
    Posts: 2
    Registered: ‎03-24-2011

    Re: Blank Activation Screen

    Options
    04-15-2011 08:33 PM in reply to: JarretDD

    <!-- saved from url=(0016)http://localhost -->

     

    Tried this and managed to get a screen up................!

    But got a ("An error has occured in the script on this page.") message after I put in my activation code. 

    So frustrating, :smileymad:

    Driving me nuts.

    Report Inappropriate Content
    Message 38 of 123 (7,997 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    Contributor JarretDD
    Contributor
    JarretDD
    Posts: 14
    Registered: ‎12-23-2010

    Re: Blank Activation Screen

    Options
    04-18-2011 05:17 AM in reply to: Xrispie

    If that worked one one screen, great! Try putting the tag into the other htmls, specifically the one that comes after the code submission.

    Report Inappropriate Content
    Message 39 of 123 (7,951 Views)
    Reply
    0 Kudos
    Please use plain text.
     
    Product Support avto
    Product Support
    Posts: 208
    Registered: ‎10-07-2008

    Re: Blank Activation Screen

    Options
    05-13-2011 03:09 PM in reply to: JarretDD

    All known workarounds against this issue is listed in TS1053941, and I can only add that in some instances granting Full Control access permission to Everyone Group on C:\Program Files\Common Files\Autodesk Shared\AdLM\R4\en-US\Webdepot folder, resolved the issue.

     

    Regards,

    Avto



    Avto Chachava
    Autodesk Product Support
    Autodesk, Inc.
    Report Inappropriate Content
    Message 40 of 123 (7,622 Views)
    Reply
    1 Kudo
    Please use plain text.