• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    Active Member
    autodeskasad
    Posts: 6
    Registered: ‎08-10-2011

    Autodesk Showcase 2012- Help needed

    904 Views, 9 Replies
    08-10-2011 07:45 AM

    Hi,

    I have installed Autodesk showcase 2012 and when I try to open it up, I see an error saying " Autodesk Showcase 2012 SP1: window initialization failed. Your hardware configuration may not be supported". Please view the image below:

     

     

    I have installed the service pack but still it showing the same error. Any suggestions and comments would be much appreciated,

     

    Thanks.

    Please use plain text.
    *Expert Elite*
    DarrenP
    Posts: 4,305
    Registered: ‎09-13-2007

    Re: Autodesk Showcase 2012- Help needed

    08-10-2011 07:51 AM in reply to: autodeskasad

    what are your system requirements?

    it says in the error message that your hardware may not be supported

    Please use plain text.
    Active Member
    autodeskasad
    Posts: 6
    Registered: ‎08-10-2011

    Re: Autodesk Showcase 2012- Help needed

    08-10-2011 08:13 AM in reply to: DarrenP

    Kindly view the attachments for the specifications of my laptop.

    Please use plain text.
    *Expert Elite*
    DarrenP
    Posts: 4,305
    Registered: ‎09-13-2007

    Re: Autodesk Showcase 2012- Help needed

    08-10-2011 08:15 AM in reply to: autodeskasad

    thats a hardware problem

    you need to upgrade your graphics card to run showcase

    you can not run showcase on that video card

    Please use plain text.
    Active Member
    autodeskasad
    Posts: 6
    Registered: ‎08-10-2011

    Re: Autodesk Showcase 2012- Help needed

    08-10-2011 08:35 AM in reply to: DarrenP

    Can you suggest me which graphic card should I have and if it is possible to upgrade a graphic card on a dell studio laptop?

    Please use plain text.
    *Expert Elite*
    DarrenP
    Posts: 4,305
    Registered: ‎09-13-2007

    Re: Autodesk Showcase 2012- Help needed

    08-10-2011 08:39 AM in reply to: autodeskasad

    you need to talk to dell about upgrading the laptop

    you can use this to determine a graphics card: http://usa.autodesk.com/adsk/servlet/cert?siteID=123112&id=16391880

    Please use plain text.
    Active Member
    autodeskasad
    Posts: 6
    Registered: ‎08-10-2011

    Re: Autodesk Showcase 2012- Help needed

    08-10-2011 08:45 AM in reply to: DarrenP

    ok, thanks alot for all the inforamation. :smileyhappy:

    Please use plain text.
    Distinguished Contributor
    Posts: 136
    Registered: ‎10-18-2007

    Re: Autodesk Showcase 2012- Help needed

    02-02-2012 01:12 AM in reply to: autodeskasad

    I get the same error. Z400 workstation (6Gb) with Quadro 600 graphics card (1Gb). Windows XP x64 SP2.

    IV2013
    Please use plain text.
    *Expert Elite*
    DarrenP
    Posts: 4,305
    Registered: ‎09-13-2007

    Re: Autodesk Showcase 2012- Help needed

    02-02-2012 05:30 AM in reply to: signmeup

    did you read this whole thread?

    Please use plain text.
    Distinguished Contributor
    Posts: 136
    Registered: ‎10-18-2007

    Re: Autodesk Showcase 2012- Help needed

    02-02-2012 05:34 AM in reply to: DarrenP

    is that a trick question?

    IV2013
    Please use plain text.