Installation & Licensing

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Contributor
fuglsang1000
Posts: 19
Registered: ‎08-30-2011
Message 1 of 17 (6,493 Views)
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Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement"?

6493 Views, 16 Replies
09-05-2011 09:04 AM

I have downloaded Autodesk Quantity Takeoff 2012 from students.autodesk.com (and have also tried to download from usa.autodesk.com), but when i open setup.exe and choses install i get the message:

 

"Can't find End User License Agreement"

 

And the installation program closes down. Why cant i install?

 

I have tried the following - suggested by Derrick from autodesk support center:

 

"If this happens when you download and try to install the software from the Education Community this means there is a problem with the installation file, and it will not work on your computer.

To resolve this issue, please do the following:

1.     Delete the file you downloaded.

2.     Next go to Start> Accessories> System Tools> Disc Cleanup and run that utility to clear your temp files, etc.

3.     Reboot your machine.

4.     Turn off your security software - anti-virus programs, firewalls, etc. can block downloads.

5.     Go to your country's main Autodesk website and download the trial version of the software*.

6.     Install the product.

7.     Re-enable your security software.

8.     Get your product key and serial number from the page you downloaded from.

9.      Launch the product you are trying to activate.

10.   A splash screen should come up with two buttons.

11.   Click on the one labeled “Activate” and follow the prompts.

*The trial version is the same as the commercial, free student, and purchased education version; the only difference is that it lacks a serial number. The only difference between the commercial, free, and purchased educational versions is their serial numbers.



 

What to do?

 

- Thanks

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 17 (6,484 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-06-2011 12:48 AM in reply to: fuglsang1000

copy "all other countries.rtf" file from the folder named EULA2 to EULA in the installation directory.

If you have a DVD you will need to copy the content to local hard disk before you do this.

 

please post the result.

 

 

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
m9905101
Posts: 16
Registered: ‎09-06-2011
Message 3 of 17 (6,467 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-06-2011 11:56 AM in reply to: hashim.mundol

I also have same problem, i already followed the step which was posted on top trying to solve, but it's failed

i have no DVD, I download Quantity Takeoff from Autodesk Education Community

Can i find installation directory on the this website?

 

Thanks for repling

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 4 of 17 (6,462 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-06-2011 01:50 PM in reply to: m9905101

If you have downloaded the installation files are in c:\autodesk

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
m9905101
Posts: 16
Registered: ‎09-06-2011
Message 5 of 17 (6,454 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-06-2011 09:52 PM in reply to: hashim.mundol

i already copied the file "all other countries.rtf" file from the folder named EULA2 to EULA

still got a same result "Can't find End License Agreement"

 

enclosed error message 

 

thanks for repling

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 6 of 17 (6,446 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-06-2011 11:44 PM in reply to: m9905101

If you change the country in the license agreement does it work,

May I know which country you are selecting (selected by default)

 

thanks

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

New Member
bh45
Posts: 1
Registered: ‎09-07-2011
Message 7 of 17 (6,434 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-07-2011 04:09 AM in reply to: fuglsang1000

is it not because it Can't find the united kingdom End User License Agreement?

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 8 of 17 (6,431 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-07-2011 04:39 AM in reply to: bh45

it should take "All Other Countries" file.

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
fuglsang1000
Posts: 19
Registered: ‎08-30-2011
Message 9 of 17 (6,424 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

09-07-2011 07:34 AM in reply to: hashim.mundol

It worked!

 

I did what you described, and the program is install without any problems..

 

Thanks a lot!

New Member
AntoniaDD
Posts: 1
Registered: ‎11-21-2011
Message 10 of 17 (5,826 Views)

Re: Autodesk Quantity takeoff 2012 - "Can't find End User License Agreement

11-21-2011 09:00 AM in reply to: hashim.mundol

Hi

I have followed your advice. I have copied "all other countries.rtf" file from the folder named EULA2 to EULA in the installation directory.  And it worked.

Thank you so much.

Antonia Del Debbio

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