Installation & Licensing

Installation & Licensing

Reply
Contributor
RBartlett1
Posts: 15
Registered: ‎11-11-2010
Message 1 of 3 (452 Views)

Autodesk Privacy Statement on startup

452 Views, 2 Replies
05-24-2013 05:42 AM

We recently installed Autodesk Product Design Suite 2014, and one of our seats, when first running Autocad Mechanical, gets the Autodesk Privacy Statement Screen, which has to be acknowledged every time he starts Autocad. My seat just asked me once after I installed it and has never bothered me again. How do I get it to recognize our acknowledgement and move on?

Employee
DannyHubbard
Posts: 266
Registered: ‎05-17-2007
Message 2 of 3 (411 Views)

Re: Autodesk Privacy Statement on startup

05-24-2013 10:56 AM in reply to: RBartlett1

 

The file that retains that setting is found in the path "C:\Users\<username>\AppData\Local\Autodesk\Adlm". If the user for some reason doesn't have access to this folder it could cause problems, or if they are using roaming profiles and deleting the local profile when logging off it could cause the behavior as well.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
New Member
MichaelE
Posts: 2
Registered: ‎09-26-2005
Message 3 of 3 (358 Views)

Re: Autodesk Privacy Statement on startup

06-17-2013 01:04 PM in reply to: DannyHubbard

Thanks for telling us which file is responsible. I deleted the existing AdlmUserSettings.xml file in the folder, and started Autocad. That created a new file with the correct credentials, and now Autocad does not ask to acknowledge the privacy statement anymore.

 

I appreciate it,

 

Michael

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.