Installation & Licensing

[#1]

Well, I chose to download the student version of 3ds Max 2011 and got the strange error "Error assigning serial number to product: This is an operation implementation generated fault".

But right under it there are my serial number and product key codes O.o

Well, I succesfully downloaded it, entered the code, installed and just when I tried to launch 3ds max 2011 it notified me to either register or use trial version for 30 days, well I chose to register ofc, and then it came with error saying that the serial number is not valid.

Also on the website in my account info, where it says "my sowftware" the number is 0. So, it's not registering or something. 

Please help

[#2]

Hello Mike and our apologies for the inconvenience.

This is a known issue, affects a very limited amount of new registrations, that we're aware of and working on. As this is an account based problem that prevents your licensing information from functioning properly, the suggested workaround, would be to create a new Education Community profile with a different email address and request a new serial number.

Please let us know if this resolves the issue and or if you experience any further difficulties.

[#3]

I have downloaded AutoCAD and Mudbox successfully with no problems. But everytime i try to download studioMax (which I did) but everytime open the application I get this message from my Autodesk software:

"Error assigning serial number to product: This is an operation implementation generated fault".

But right under it there are my serial number and product key codes.

And everytime I try to add in these details it opens up with an error sign. Is there some way you can fix this?

Regards

Rozita

[#4]

I'm actually having the same problem when trying to download AutoCAD Civil 3D 2012 on his student's version.

"Error assigning serial number to product: This is an operation implementation generated fault". Then, I got a message above showing me a "standard" Product Key and Serial Number. They work great during the instalation process, but then, they result being invalid for activating definitely the product.

¿Where should I talk to someone to afford this issue? ¿There's a solution for this?

[#5]

My apologies for the inconvenience Mario.

We were experiencing in the Education Community earlier today which was not allowing users to select their school during the registration process and automatically associating Magenta Academy. In turn this caused certain products not to show up in the Download Center and an "Error assigning serial number to product: This is an operation implementation generated fault" message to display.

With that being said this has just been resolved and the site is once again fully functional. In order to access the site benefits, please create a new Education Community account using a different email address as your existing profile is corrupt, and request a new serial number.

[#6]

Philip, to be honest with you, I wasn't waiting for such an efficient answer in the short term. ¡Thanks a lot! Now, I've activated my AutoCAD Civil 3D 2012 with my own student's license.

Just to now, there's no way to completely eliminate my corrupted profile from the database?

That's because I'm using other products from Autodesk (Like Autodesk Homestyler), and I have them all registered under my gmail account. Actually, I had to use a hotmail account for AutoCAD, so I could generate a valid Serial Number. It'd be great to have this product registered under the same gmail account wich I use for daily mailing.

Thanks again for such an efficient support service.

Mario.

[#7]

Hello
I seem to be having the same exact problem with the serial number  Error assigning serial number to product: This is an operation implementation generated fault. It keeps saying that the serial number is invalid and to try again. I've been looking online for a solution but no luck. Sorry for the trouble but if someone could help with this that would be great. 

[#8]

Hi eddygranda86,

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code.