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Autodesk Maya 2015

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Message 1 of 7
Anonymous
651 Views, 6 Replies
‎07-07-2014 10:47 AM
‎07-07-2014 10:47 AM

Autodesk Maya 2015

I have windows 7 64 bit but when i try to install student copy of maya i get autodesk maya 2015 failed and directconnect failed. i try download now and get connection error. if i do the browser install i get file is corrupt. how do i install maya on my machine?

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Message 2 of 7
TravisNave
Mentor
in reply to: Anonymous
‎07-07-2014 11:25 AM
‎07-07-2014 11:25 AM

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 7
Anonymous
in reply to: TravisNave
‎07-07-2014 11:39 AM
‎07-07-2014 11:39 AM

ok i went to the virtual agent to download maya but i get file not found for autodesk maya 2015 64bit.

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Message 4 of 7
jessica.t
Alumni
in reply to: Anonymous
‎07-07-2014 12:37 PM
‎07-07-2014 12:37 PM

Hi @Anonymous,

 

Apologies for the inconvenience, please try downloading from the Autodesk Maya 2015 Trial page. Thank you!



Jessica Thrasher
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Message 5 of 7
Anonymous
in reply to: jessica.t
‎07-07-2014 01:11 PM
‎07-07-2014 01:11 PM

i tried that but then i get this (see photo)

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Message 6 of 7
Anonymous
in reply to: Anonymous
‎07-07-2014 09:35 PM
‎07-07-2014 09:35 PM

this is what i'm seeing in the log file Download Error    Connection has expired. Please reconnect to site.    VCREDIST2008SP1X86    http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/7/7:23:33:50    Alan Cook    ALANCOOK-PC    Install    Microsoft Visual C++ 2008 SP1 Redistributable (x86)    Failed    Download Failed, Installation aborted, Result=1603

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Message 7 of 7
jessica.t
Alumni
in reply to: Anonymous
‎07-14-2014 11:59 AM
‎07-14-2014 11:59 AM

Hi @Anonymous,

 

Thanks for the details! Could you try this Autodesk Solution on the 1603 error and let me know if it resolves the issue? Thanks!



Jessica Thrasher
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