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Autodesk Maya 2014 will not download

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Message 1 of 2
evalinia
510 Views, 1 Reply

Autodesk Maya 2014 will not download

Hello, 

 

I recently purchased a stand alone license of Maya 2014. I go into my downloads and have tried both "Download now" and "Install Now." Each downloads Autodesk_Maya_2014_wi_en-US_Setup.exe fine. When I go to run that, the set up initialization just hangs. I tried to leave it running overnight to see what would happen. Nada. I saw that I also had access to previous Maya versions, so I tried to do the same with Maya 2013. That one downloaded just fine, but my license or product key doesn't work at all with that one. I've been at this for 2 days now. S.O.S!

 

Thanks, 

Evelyn

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Message 2 of 2
emily.xu
in reply to: evalinia

Hi

 

Welcome to Autodesk discussion group!

Please follow this solution to redownload your product by Virtual Agent. Make sure to unblock any pop-ups in order to get the complete download.

 


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If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

 



Emily Xu
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