Installation & Licensing

[#1 · Accepted solution]

There may be a newer version of the Microsoft Visual C++ 2010 Redistributable Package installed on your computer which is causing the install failure.

A typical workaround is to uinstall Microsoft Visual C++ 2010 Redistributable (x86) via the Control Panel (add / remove programs), reinstall the software, and then install the latest version of Microsoft Visual C++ 2010 Redistributable (x86) from Microsoft (linked here).

For additional 1603 error causes and corresponding solutions, click here.

Please accept as a solution if this fully resolves the issue, or reply with specifics if the problem still persists.

[#2]

It is working now.  Thanks so much for the help.

[#3]

HI Can I also get the link for sketch pad ? Also is it better to reply to e-mail or the online board Reggie

[#4]

Hi Reggie,

Please make sure you are asking a question relevant to the specific board, so that the information stays relevant for someone experiencing the same issue. Current version download links can be found from Autodesk.com -> Download Free Trials -> and then selecting the product you need (in your case SketchBook Pro).