Installation & Licensing

[#1]

Hello,

I'm a student who decided to use the education program to make some animations. However I cannot do that. First I decided to try out 3Ds Max. Everything went ok till the installation itself. After a couple of tries I gave up and tried to install 3D Maya. Same problem. I meet the requirements. I have tried a couple of times following installation tutorials (deactivating antivirus program, closing other running programs, etc.) but they did not help. Burried myself in every possible article about such problems but couldn't find anything.  I can't see what kind of error this is because when I try to check the logfile nothing happens.  Here is everything I get when I try installing them (not only 3Ds Max but Maya, too):

If you don't know what the problem is, then at least tell me how to check the logfile, please.

[#2]

Anyone?

[#3]

Attach the log file, as it will include the reason for failure.  If you cannot get to it from the GUI link in the failed install, then you can get to it manually by typing %TEMP% in your Start > Run box.  Sort by date.  The installation log file should appear near the top if it was the last thing you did.

[#4]

I have a similar problem.  I'm a student trying to install Revit Arch 2012 in WinXP64.  I successfully installed AutoCAD 2012 first, then revit.  The installer gets all teh way throuhg then tells me that install of all apps hvae failed.  I tried (as per Autodesk site instructions: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617) to uninstall all Autodesk stuff etc. and then reinstalled AutoCAD.  When I tried to install Revit the same thisn happened.  Here is the log file:

2012/1/27:13:38:14    Administrator    EVOL    === Setup started on EVOL by Administrator ===
2012/1/27:13:38:14    Administrator    EVOL    Launch
2012/1/27:13:39:39    Administrator    EVOL    === Setup ended ===

2012/1/27:13:38:18    Administrator    EVOL    === Setup started on EVOL by Administrator ===
2012/1/27:13:38:18    Administrator    EVOL    Launch
2012/1/27:13:39:39    Administrator    EVOL    PageOpen    LaunchDialog        
2012/1/27:13:39:51    Administrator    EVOL    PageOpen    LicenseDialog        
2012/1/27:13:40:31    Administrator    EVOL    PageOpen    ProductInfoDialog        
2012/1/27:13:41:06    Administrator    EVOL    PageOpen    ProductSelectionDialog2        
2012/1/27:13:41:15    Administrator    EVOL    PageOpen    FullProgressDialog        
2012/1/27:13:41:15    Administrator    EVOL    Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Documents and Settings\Administrator\My Documents\Downloads\Autodesk_Revit_Architecture_2012_English_Win_32-64bit(1)\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vcredist_x86_2010.log
2012/1/27:13:41:18    Administrator    EVOL    Install    Microsoft Visual C++ 2010 Redistributable (x86)    Failed    Installation aborted, Result=1603
2012/1/27:13:41:18    Administrator    EVOL    PageOpen    InstallCompleteDialog        
2012/1/27:13:41:33    Administrator    EVOL    === Setup ended ===

Looks like installation of Visual C++ 2010 Redistributable failed.  shall I try installing this first seperately?\]

Thanks

scott

[#5]

Chances are it is failing because a newer version is already installed. Rather you should uninstall the Visual C++ 2010 and then let the installer reinstall it on its own.

[#6]

Thanks for the advise. So here is the logfile. To make it short: Errors 1622 and 1619 occur. What should I do?

[#7]

Consider copying the entire contents of your media to a folder on your local hard drive and install from there.  Make sure that you have local admin rights and that your anti-virus is disabled. 

[#8]

What do you mean by "contents of your media"?

[#9]

If this is a download, than it's already done for you.  I had just noticed you were installing from F:\ and I wanted to make sure it was not a disc or USB media. 

[#10]

So what do you suggest then?