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Contributor
Diequa
Posts: 17
Registered: ‎05-17-2012
Message 1 of 7 (728 Views)

Autodesk Download Manager link broken

728 Views, 6 Replies
05-17-2012 01:36 PM

I don't know if it is just me, but my link to download Autodesk Download Manager does not work, I have tried IE, FF, and Chrome. None of them seem to want to load the link to the download, it just keeps refreshing with the tab name of "Submit Form".  Is there another place I could download this from?

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TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 2 of 7 (727 Views)

Re: Autodesk Download Manager link broken

05-17-2012 02:02 PM in reply to: Diequa

Problems downloading the Autodesk software may be avoided by using another web browser, or using the alternate browser download method.

For more detailed information on this process, please see the following blog post tip here:

http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...

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Contributor
Diequa
Posts: 17
Registered: ‎05-17-2012
Message 3 of 7 (725 Views)

Re: Autodesk Download Manager link broken

05-17-2012 02:09 PM in reply to: TravisNave

That is not the problem I am having. When I click this link Sign in to Subscription Center to Download Your Upgrade, I get sent to my Subscription front page, which works but when I click "Get Your Upgrade" it does what was stated above, even clicking on the link on the right hand side of the page does not work.

*Expert Elite*
TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 4 of 7 (724 Views)

Re: Autodesk Download Manager link broken

05-17-2012 02:11 PM in reply to: Diequa
Try clicking the pulldown next the button to get the alternate download. I had this same problem today.
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Contributor
Diequa
Posts: 17
Registered: ‎05-17-2012
Message 5 of 7 (715 Views)

Re: Autodesk Download Manager link broken

05-18-2012 04:30 AM in reply to: TravisNave

I would do that but, I cannot get to that webpage. It gets stuck in an endless refresh when I try to get into the download page.

*Expert Elite*
TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 6 of 7 (709 Views)

Re: Autodesk Download Manager link broken

05-18-2012 07:16 AM in reply to: Diequa

Use IE InPrivate browsing mode and see if that fixes it.

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Contributor
Diequa
Posts: 17
Registered: ‎05-17-2012
Message 7 of 7 (705 Views)

Re: Autodesk Download Manager link broken

05-18-2012 07:52 AM in reply to: TravisNave

Thanks for all the help, but doing private in all the browsers I have still had a constant refresh.  I had our IT guy contact the reseller and get a boxed version.  Easy way, but frustrating that it doesn't work.

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