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dcuccia
Posts: 3
Registered: ‎10-29-2012
Message 1 of 13 (12,388 Views)
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Autodesk Design Review 2013 Setup - Installation failed.

12388 Views, 12 Replies
10-29-2012 03:33 PM

I am on Windows 8 RTM x64. I am trying to install Design Review 2013, but the "internet connection" isn't being "found". My internet connection is fine. See the following:

 

design review hang.PNG

 

 design review failed.PNG

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TravisNave
Posts: 10,053
Registered: ‎01-14-2005
Message 2 of 13 (12,365 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

10-30-2012 07:07 AM in reply to: dcuccia

Please be aware that Autodesk products are not yet supported on Windows 8.  You should look to see if you can find a full download if available. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
dcuccia
Posts: 3
Registered: ‎10-29-2012
Message 3 of 13 (12,344 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

10-30-2012 03:44 PM in reply to: dcuccia

Thanks.

 

Re: "You should look to see if you can find a full download if available."

 

I wasn't able to...any chance you could point me in the right direction?

 

David

Product Support
dembkod
Posts: 503
Registered: ‎05-26-2010
Message 4 of 13 (12,311 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

11-01-2012 07:51 AM in reply to: dcuccia

dcuccia,

Hello. This program is not supported on Windows 8, so it may not be usable in your environment. There is an alternate download method, however. I have a link for you hat describes this here:

http://upandready.typepad.com/up_and_ready/2012/04/design-review-download-now-vs-additional-install-...

Thank you for taking part in our community!

 

David Dembkoski

 ADSK_logo_S_black_web.png 

Product Support Specialist

Autodesk Product Support



David Dembkoski
Member
dcuccia
Posts: 3
Registered: ‎10-29-2012
Message 5 of 13 (12,275 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

11-02-2012 04:21 PM in reply to: dembkod

dembkod wrote:

dcuccia,

Hello. This program is not supported on Windows 8, so it may not be usable in your environment. There is an alternate download method, however. I have a link for you hat describes this here:

http://upandready.typepad.com/up_and_ready/2012/04/design-review-download-now-vs-additional-install-...

Thank you for taking part in our community!

 

David Dembkoski

 ADSK_logo_S_black_web.png 

Product Support Specialist

Autodesk Product Support


David - that worked perfectly. I'm up and running, thanks very much! -David

Contributor
sonablue
Posts: 14
Registered: ‎11-13-2006
Message 6 of 13 (11,758 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

01-10-2013 03:28 PM in reply to: TravisNave

Hmm, but I'm getting the same error message... on a workstation that's WinXP 32-bit. I've tried the alternative download option as well. Any other ideas what I can do?

 

Thanks in advance.  ~Sona

Sona Greenberg
Product Support
dembkod
Posts: 503
Registered: ‎05-26-2010
Message 7 of 13 (11,608 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

01-18-2013 10:57 AM in reply to: dcuccia

sonablue,

Hello. I would uninstall the program and wipe the residual folders for Design Review. There could be residual traces from a failed install.  First, run the MS Fixit utility and try to uninstall Design Review if it lists in this program.

http://support.microsoft.com/mats/Program_Install_and_Uninstall\

Next, look for and delete residual traces that may be there. They will be clearly named and in a variety of places:

C:\Program Files\Autodesk\

C:\ProgramData\Autodesk\

C:\Program Files (x86)\Autodesk\

C:\Users\All Users\Autodesk\

C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\

C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

After all this is clean, make sure you have the MSI installer on your system.

http://www.microsoft.com/en-us/download/details.aspx?id=8483

Log in with an Admin account, turn off Windows UAC and Antivirus and give the install a go.   

 

Thank you for taking part in our community!

 

David Dembkoski

ADSK_logo_S_black_web.png

Product Support Specialist

Autodesk Product Support



David Dembkoski
Contributor
sonablue
Posts: 14
Registered: ‎11-13-2006
Message 8 of 13 (11,552 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

01-22-2013 02:56 PM in reply to: dembkod

Hi dembkod,

Hmm, those look like folders in Win7, not WinXP. Nevertheless I'll look for their equivalent and clear what I find.

It's become less of a priority now that I've been switched to a Win7 machine myself (irony!), but a few other CAD users in my group are still using WinXP workstations and might like to see this resolved.

Thanks,

Sona Greenberg
New Member
bristleconedesign
Posts: 1
Registered: ‎02-12-2013
Message 9 of 13 (11,204 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

02-12-2013 02:16 PM in reply to: dcuccia

David-

 

This worked for me as well.  Thank you for your help!

Member
CallawaySupport
Posts: 3
Registered: ‎05-12-2014
Message 10 of 13 (1,277 Views)

Re: Autodesk Design Review 2013 Setup - Installation failed.

05-12-2014 08:08 AM in reply to: bristleconedesign

Hello

 

I am getting similar errors as shown in the images on the 1st post.   I am using 64 bit windows 7 and I am in a Corporate environment, not at home.  Is it a firewall or other security issue that is blocking me?   My internet connection is fine.  Here is what I downloaded and the error I get.  I tried version 2012 also, got same type of error.

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