Installation & Licensing

Installation & Licensing

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Active Member
MargoJones308
Posts: 6
Registered: ‎04-26-2010
Message 1 of 12 (8,954 Views)

Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

8954 Views, 11 Replies
05-16-2012 01:14 PM

Hello,  Please help.  I ahve tried installing many many times.  I first received an error message

"Error: 1: 5 2: adlmPITSetProductInformation failed. 3: 2" - I then removed all Autodesk products and deleted the .pit file as instructed on this forum.  Seemed like it helped.

 

Then I got many "Some produicts failed to install" messages simlar to the one attached.  I have tried (as directed per numerous websites):

- uninstalling all Microsoft Visual C++ programs from the Control Panel

- restarting several times

- not changing any of the Suites' settings - just installling what is automaticaly checked and not changing any of those options

- I even downloaded the thumb drive contents onto my desktop and tried installing it from there

 

Still didn't work...

 

I pasted in the installation log file below.  Anyone have any more ideas?  I would REALLY appreciate it.  Thanks!

 

(I have Windows 7 on a Dell laptop - seemed to be doing just fine until today!)

 

2012/5/16:15:45:23    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
2012/5/16:15:45:23    Kristian    KRISTIAN-PC    Launch
2012/5/16:15:46:27    Kristian    KRISTIAN-PC    === Setup ended ===

2012/5/16:15:45:38    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
2012/5/16:15:45:38    Kristian    KRISTIAN-PC    Launch
2012/5/16:15:46:26    Kristian    KRISTIAN-PC    Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2012/5/16:15:46:28    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
2012/5/16:15:48:57    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
2012/5/16:15:49:02    Kristian    KRISTIAN-PC    PageOpen    ProductInfoDialog        
2012/5/16:15:53:32    Kristian    KRISTIAN-PC    PageOpen    ProductSelectionDialog2        
2012/5/16:15:53:57    Kristian    KRISTIAN-PC    PageOpen    FullProgressDialog        
2012/5/16:15:53:57    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe /q /norestart
2012/5/16:15:54:05    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2010 SP1 Redistributable (x86)    Succeeded    
2012/5/16:15:54:06    Kristian    KRISTIAN-PC    Installing Autodesk® Design Review 2013:  TRANSFORMS="C:\Users\Kristian\AppData\Local\Temp\_AI58DC.tmp\x86\en-us\Components\adr2013\SetupDesignReview2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" INSTALLDIR="C:\Program Files (x86)\Autodesk\Autodesk Design Review 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:55:15    Kristian    KRISTIAN-PC    Install    Autodesk® Design Review 2013    Succeeded    
2012/5/16:15:55:15    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 Redistributable (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2008\install.exe /q /l C:\Users\Kristian\AppData\Local\Temp\vcredist_x64_2008.log
2012/5/16:15:55:40    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 Redistributable (x64)    Succeeded    
2012/5/16:15:55:40    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2005\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x86_2005.log"" "
2012/5/16:15:56:26    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 Redistributable (x86)    Succeeded    
2012/5/16:15:56:26    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 Redistributable (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2005\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x64_2005.log"" "
2012/5/16:15:56:40    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 Redistributable (x64)    Succeeded    
2012/5/16:15:56:40    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 Redistributable (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2008\install.exe /q /l C:\Users\Kristian\AppData\Local\Temp\vcredist_x86_2008.log
2012/5/16:15:56:47    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 Redistributable (x86)    Succeeded    
2012/5/16:15:56:47    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe /q /norestart
2012/5/16:15:56:58    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2010 SP1 Redistributable (x64)    Succeeded    
2012/5/16:15:56:58    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:57:06    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded    
2012/5/16:15:57:06    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:57:33    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
2012/5/16:15:57:33    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:57:40    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
2012/5/16:15:57:40    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:57:43    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
2012/5/16:15:57:43    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:57:46    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
2012/5/16:15:57:46    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:58:07    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
2012/5/16:15:58:07    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:58:10    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
2012/5/16:15:58:10    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:15:58:13    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
2012/5/16:15:58:13    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x86_2005_atl.log"" "
2012/5/16:15:58:24    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Succeeded    
2012/5/16:15:58:24    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x64_2005_atl.log"" "
2012/5/16:15:58:38    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64)    Succeeded    
2012/5/16:15:58:38    Kristian    KRISTIAN-PC    Installing DirectX® Runtime: C:\Users\Kristian\Desktop\3rdParty\DirectX\DXSETUP.exe /silent
2012/5/16:16:02:08    Kristian    KRISTIAN-PC    Install    DirectX® Runtime    Succeeded    
2012/5/16:16:02:08    Kristian    KRISTIAN-PC    Installing FaroSDK: C:\Users\Kristian\Desktop\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT
2012/5/16:16:02:35    Kristian    KRISTIAN-PC    Install    FaroSDK    Succeeded    
2012/5/16:16:02:41    Kristian    KRISTIAN-PC    Installing Autodesk® Revit® 2013:  TRANSFORMS="C:\Users\Kristian\Desktop\x64\en-us\RVT2013\RVT2013.mst;C:\Users\Kristian\AppData\Local\Temp\_AI58DC.tmp\x64\RVT2013\RVT2013-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:16:03:04    Kristian    KRISTIAN-PC    Install    Autodesk® Revit® 2013    Failed    Installation aborted, Result=1603
2012/5/16:16:03:04    Kristian    KRISTIAN-PC    Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619
2012/5/16:16:03:06    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
2012/5/16:16:03:09    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
2012/5/16:16:03:11    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
2012/5/16:16:03:12    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
2012/5/16:16:03:14    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
2012/5/16:16:03:15    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
2012/5/16:16:03:17    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded    
2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 Redistributable (x86)    Failed    Installation aborted, Result=1619
2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2005 Redistributable (x64)    Failed    Installation aborted, Result=1619
2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2005 Redistributable (x86)    Failed    Installation aborted, Result=1619
2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 Redistributable (x64)    Failed    Installation aborted, Result=1619
2012/5/16:16:03:39    Kristian    KRISTIAN-PC    Rollback    Autodesk® Design Review 2013    Succeeded    


*Expert Elite*
TravisNave
Posts: 10,118
Registered: ‎01-14-2005
Message 2 of 12 (8,941 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

05-16-2012 01:32 PM in reply to: MargoJones308

Try unchecking Revit and possibly Sketchbook as part of your install and see if it goes on.  Then you can see if the other two will install separately.  I have seen some problems with the Revit 2013 of late.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
MargoJones308
Posts: 6
Registered: ‎04-26-2010
Message 3 of 12 (8,936 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

05-16-2012 02:18 PM in reply to: TravisNave

Thanks for the quick reply!

 

Unfortunately, it still did not work.

 

Tried unchecking Revit and Sketchbook.

 

Tried downlaiding this C++ version as recommended from an older post:

http://www.microsoft.com/en-us/download/confirmation.aspx?id=5555

 

Still got the failure message.

 

Any other ideas??

 

Thanks in advance.

 

 

*Expert Elite*
TravisNave
Posts: 10,118
Registered: ‎01-14-2005
Message 4 of 12 (8,933 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

05-16-2012 02:33 PM in reply to: MargoJones308

Is this a USB stick or a download?  If it is from USB, copy the USB contents to a folder on your harddrive and run setup as Administrator.  Make sure UAC and anti-virus are both off. 

 

Post your new log file.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
MargoJones308
Posts: 6
Registered: ‎04-26-2010
Message 5 of 12 (8,925 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

05-16-2012 06:59 PM in reply to: TravisNave

Sorry, but still having problems.  It is from a USB stick.  I saved it to a folder on my C drive.  I am logged in as administrator.  I turned UAC off, and my anti-virus.  I only installed CAD 2012 and CAD Architect 2012 to avoid Revit and the others - still no go. 

 

Thanks again for the help.

 

Here is my latest log:

 

2012/5/16:21:31:03    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
2012/5/16:21:31:03    Kristian    KRISTIAN-PC    Launch
2012/5/16:21:31:28    Kristian    KRISTIAN-PC    === Setup ended ===

2012/5/16:21:31:07    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
2012/5/16:21:31:07    Kristian    KRISTIAN-PC    Launch
2012/5/16:21:31:28    Kristian    KRISTIAN-PC    Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2012/5/16:21:31:29    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
2012/5/16:21:32:08    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
2012/5/16:21:32:14    Kristian    KRISTIAN-PC    PageOpen    ProductSelectionDialog2        
2012/5/16:21:32:32    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
2012/5/16:21:32:34    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
2012/5/16:21:32:48    Kristian    KRISTIAN-PC    PageOpen    BeginDeploymentDialog        
2012/5/16:21:32:59    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
2012/5/16:21:42:53    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
2012/5/16:21:42:57    Kristian    KRISTIAN-PC    PageOpen    ProductInfoDialog        
2012/5/16:21:46:18    Kristian    KRISTIAN-PC    PageOpen    ProductSelectionDialog2        
2012/5/16:21:47:53    Kristian    KRISTIAN-PC    PageOpen    FullProgressDialog        
2012/5/16:21:47:53    Kristian    KRISTIAN-PC    Installing DirectX® Runtime: C:\New folder\3rdParty\DirectX\DXSETUP.exe /silent
2012/5/16:21:50:04    Kristian    KRISTIAN-PC    Install    DirectX® Runtime    Succeeded    
2012/5/16:21:50:04    Kristian    KRISTIAN-PC    Installing FaroSDK: C:\New folder\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT
2012/5/16:21:50:11    Kristian    KRISTIAN-PC    Install    FaroSDK    Succeeded    
2012/5/16:21:50:11    Kristian    KRISTIAN-PC    Installing Autodesk Material Library 2013:  MSIFASTINSTALL=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:21:50:29    Kristian    KRISTIAN-PC    Install    Autodesk Material Library 2013    Succeeded    
2012/5/16:21:50:29    Kristian    KRISTIAN-PC    Installing Autodesk Material Library 2013 - Base Image Library:  MSIFASTINSTALL=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:21:50:54    Kristian    KRISTIAN-PC    Install    Autodesk Material Library 2013 - Base Image Library    Succeeded    
2012/5/16:21:50:54    Kristian    KRISTIAN-PC    Installing Autodesk Content Service:  INSTALLMODE=PRIVATE AUTOSTART=0 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:21:51:08    Kristian    KRISTIAN-PC    Install    Autodesk Content Service    Succeeded    
2012/5/16:21:51:13    Kristian    KRISTIAN-PC    Installing AutoCAD® 2013:  TRANSFORMS="C:\New folder\x64\en-us\acad\acad.mst;C:\Users\Kristian\AppData\Local\Temp\_AI83B0.tmp\x64\acad\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/5/16:21:51:23    Kristian    KRISTIAN-PC    Install    AutoCAD® 2013    Failed    Installation aborted, Result=1603
2012/5/16:21:51:30    Kristian    KRISTIAN-PC    Rollback    Autodesk Content Service    Succeeded    
2012/5/16:21:51:42    Kristian    KRISTIAN-PC    Rollback    Autodesk Material Library 2013 - Base Image Library    Succeeded    
2012/5/16:21:52:02    Kristian    KRISTIAN-PC    Rollback    Autodesk Material Library 2013    Succeeded    
2012/5/16:21:52:02    Kristian    KRISTIAN-PC    Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619


Employee
DannyHubbard
Posts: 266
Registered: ‎05-17-2007
Message 6 of 12 (8,909 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

05-17-2012 05:54 AM in reply to: MargoJones308

Go to your TEMP folder and upload the AutoCAD and Revit Install log files, these will contain more details about why the installs are failing.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Active Member
MargoJones308
Posts: 6
Registered: ‎04-26-2010
Message 7 of 12 (8,906 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

05-17-2012 06:24 AM in reply to: DannyHubbard

Attached is one log file that I could find.  Ther est are too large to attache (3 MMB).  Let me know if there are other file names that I may have missed.

 

Thanks!

 

Here is the last portion from "ACA 2013 Global.log (one of the files that is too large to attach):

 

Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionNT64 = 601
Property(S): VersionMsi = 5.00
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 5636
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\Users\Kristian\AppData\Local\Temp\_AI6C0C.tmp\Setup
Property(S): ADSK_SETUP_EXE = 1
Property(S): ADSK_SOURCE_ROOT = C:\New folder\
Property(S): MUILANG = en-us
Property(S): ADSK_EULA_STATUS = #1
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): TRANSFORMS = C:\New folder\x64\en-us\ACA\ACA.mst;C:\Users\Kristian\AppData\Local\Temp\_AI6C0C.tmp\x64\ACA\ACA-standalone.mst
Property(S): PackageCode = {CBDD68B6-904D-4B23-AF21-66847E38C8CC}
Property(S): ADSK_LAUNCH_MODE = STANDALONE
Property(S): ADLM_EULA_COUNTRY = US
Property(S): ACADLICENSETYPE = Stand-Alone License
Property(S): CP_SHORTCUT = cp_ADT_DAN-da-DK;cp_ADT_FIN-fi-FI;cp_ADT_Global-en;cp_ADT_Imperial-en-US;cp_ADT_Metric-en;cp_ADT_NOR-no-NO;cp_ADT_SVE-sv-SE;cp_ADT_UK-en-GB
Property(S): MUIDEFAULTLANGUAGE = {5783F2D7-B004-0409-1102-0060B0CE6BBA}
Property(S): CP_CA_MSI_PRODUCTCODE = {5783F2D7-B004-0409-2102-0060B0CE6BBA}
Property(S): MsiLogFileLocation = C:\Users\Kristian\AppData\Local\Temp\ACA 2013 Global.log
Property(S): ALLIEDPRODUCTS = {5783F2D7-B004-0409-2102-0060B0CE6BBA}
Property(S): CostingComplete = 1
Property(S): SourcedirProduct = {5783F2D7-B004-0000-0102-0060B0CE6BBA}
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 489795984
Property(S): PrimaryVolumeSpaceRequired = 3321064
Property(S): PrimaryVolumeSpaceRemaining = 486474920
Property(S): PrimaryVolumePath = C:
Property(S): ACADSECURITY = SCVS
Property(S): TEMPFILE_INSTALLDIR = C:\Users\Kristian\AppData\Local\Temp\adAAB.tmp
MSI (s) (E0:60) [22:12:05:227]: Note: 1: 1708
MSI (s) (E0:60) [22:12:05:227]: Product: AutoCAD Architecture 2013 - English -- Installation operation failed.

MSI (s) (E0:60) [22:12:05:227]: Windows Installer installed the product. Product Name: AutoCAD Architecture 2013 - English. Product Version: 7.0.50.0. Product Language: 1033. Manufacturer: Autodesk. Installation success or error status: 1603.

MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328d.mst
MSI (s) (E0:60) [22:12:05:243]: Unable to delete the file. LastError = 32
MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328e.mst
MSI (s) (E0:60) [22:12:05:243]: Unable to delete the file. LastError = 32
MSI (s) (E0:60) [22:12:05:243]: Deferring clean up of packages/files, if any exist
MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328d.mst
MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328e.mst
MSI (s) (E0:60) [22:12:05:243]: MainEngineThread is returning 1603
MSI (s) (E0:48) [22:12:05:243]: RESTART MANAGER: Session closed.
MSI (s) (E0:48) [22:12:05:243]: No System Restore sequence number for this installation.
=== Logging stopped: 5/16/2012  22:12:05 ===
MSI (s) (E0:48) [22:12:05:243]: User policy value 'DisableRollback' is 0
MSI (s) (E0:48) [22:12:05:243]: Machine policy value 'DisableRollback' is 0
MSI (s) (E0:48) [22:12:05:243]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E0:48) [22:12:05:243]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (E0:48) [22:12:05:243]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (E0:48) [22:12:05:258]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (E0:48) [22:12:05:258]: Restoring environment variables
MSI (s) (E0:48) [22:12:05:258]: Destroying RemoteAPI object.
MSI (s) (E0:64) [22:12:05:258]: Custom Action Manager thread ending.
MSI (c) (04:B4) [22:12:05:258]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (04:B4) [22:12:05:258]: MainEngineThread is returning 1603
=== Verbose logging stopped: 5/16/2012  22:12:05 ===

 

Employee
DannyHubbard
Posts: 266
Registered: ‎05-17-2007
Message 8 of 12 (8,904 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

05-17-2012 06:29 AM in reply to: MargoJones308

Sorry, need to see the rest of the log file, try zipping it up then attach it.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Active Member
MargoJones308
Posts: 6
Registered: ‎04-26-2010
Message 9 of 12 (8,901 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

05-17-2012 06:39 AM in reply to: DannyHubbard

Great.  Zipping it sure helped.  Here are a few in this zipped folder.

 

Thanks.

Employee
DannyHubbard
Posts: 266
Registered: ‎05-17-2007
Message 10 of 12 (8,898 Views)

Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

05-17-2012 07:16 AM in reply to: MargoJones308

First things to try delete everything in the "C:\Users\Kristian\AppData\Local\Temp" and "C:\Windows\Temp" folders. Also check the permission/security settings to the folder "C:\ProgramData\Autodesk" and make sure you have full control. Then try the install again.

Might also try disabling the User Access Control in Windows or setting it to Never Notify (requires a reboot).

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
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