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    Active Member
    Posts: 6
    Registered: ‎04-26-2010

    Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

    6744 Views, 11 Replies
    05-16-2012 01:14 PM

    Hello,  Please help.  I ahve tried installing many many times.  I first received an error message

    "Error: 1: 5 2: adlmPITSetProductInformation failed. 3: 2" - I then removed all Autodesk products and deleted the .pit file as instructed on this forum.  Seemed like it helped.

     

    Then I got many "Some produicts failed to install" messages simlar to the one attached.  I have tried (as directed per numerous websites):

    - uninstalling all Microsoft Visual C++ programs from the Control Panel

    - restarting several times

    - not changing any of the Suites' settings - just installling what is automaticaly checked and not changing any of those options

    - I even downloaded the thumb drive contents onto my desktop and tried installing it from there

     

    Still didn't work...

     

    I pasted in the installation log file below.  Anyone have any more ideas?  I would REALLY appreciate it.  Thanks!

     

    (I have Windows 7 on a Dell laptop - seemed to be doing just fine until today!)

     

    2012/5/16:15:45:23    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
    2012/5/16:15:45:23    Kristian    KRISTIAN-PC    Launch
    2012/5/16:15:46:27    Kristian    KRISTIAN-PC    === Setup ended ===

    2012/5/16:15:45:38    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
    2012/5/16:15:45:38    Kristian    KRISTIAN-PC    Launch
    2012/5/16:15:46:26    Kristian    KRISTIAN-PC    Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
    2012/5/16:15:46:28    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
    2012/5/16:15:48:57    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
    2012/5/16:15:49:02    Kristian    KRISTIAN-PC    PageOpen    ProductInfoDialog        
    2012/5/16:15:53:32    Kristian    KRISTIAN-PC    PageOpen    ProductSelectionDialog2        
    2012/5/16:15:53:57    Kristian    KRISTIAN-PC    PageOpen    FullProgressDialog        
    2012/5/16:15:53:57    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe /q /norestart
    2012/5/16:15:54:05    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2010 SP1 Redistributable (x86)    Succeeded    
    2012/5/16:15:54:06    Kristian    KRISTIAN-PC    Installing Autodesk® Design Review 2013:  TRANSFORMS="C:\Users\Kristian\AppData\Local\Temp\_AI58DC.tmp\x86\en-us\Components\adr2013\SetupDesignReview2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" INSTALLDIR="C:\Program Files (x86)\Autodesk\Autodesk Design Review 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:55:15    Kristian    KRISTIAN-PC    Install    Autodesk® Design Review 2013    Succeeded    
    2012/5/16:15:55:15    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 Redistributable (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2008\install.exe /q /l C:\Users\Kristian\AppData\Local\Temp\vcredist_x64_2008.log
    2012/5/16:15:55:40    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 Redistributable (x64)    Succeeded    
    2012/5/16:15:55:40    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2005\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x86_2005.log"" "
    2012/5/16:15:56:26    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 Redistributable (x86)    Succeeded    
    2012/5/16:15:56:26    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 Redistributable (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2005\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x64_2005.log"" "
    2012/5/16:15:56:40    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 Redistributable (x64)    Succeeded    
    2012/5/16:15:56:40    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 Redistributable (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2008\install.exe /q /l C:\Users\Kristian\AppData\Local\Temp\vcredist_x86_2008.log
    2012/5/16:15:56:47    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 Redistributable (x86)    Succeeded    
    2012/5/16:15:56:47    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe /q /norestart
    2012/5/16:15:56:58    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2010 SP1 Redistributable (x64)    Succeeded    
    2012/5/16:15:56:58    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:57:06    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded    
    2012/5/16:15:57:06    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:57:33    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
    2012/5/16:15:57:33    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:57:40    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
    2012/5/16:15:57:40    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:57:43    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
    2012/5/16:15:57:43    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:57:46    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
    2012/5/16:15:57:46    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:58:07    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
    2012/5/16:15:58:07    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:58:10    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
    2012/5/16:15:58:10    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64):   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:15:58:13    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
    2012/5/16:15:58:13    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): C:\Users\Kristian\Desktop\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x86_2005_atl.log"" "
    2012/5/16:15:58:24    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Succeeded    
    2012/5/16:15:58:24    Kristian    KRISTIAN-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64): C:\Users\Kristian\Desktop\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kristian\AppData\Local\Temp\vcredist_x64_2005_atl.log"" "
    2012/5/16:15:58:38    Kristian    KRISTIAN-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64)    Succeeded    
    2012/5/16:15:58:38    Kristian    KRISTIAN-PC    Installing DirectX® Runtime: C:\Users\Kristian\Desktop\3rdParty\DirectX\DXSETUP.exe /silent
    2012/5/16:16:02:08    Kristian    KRISTIAN-PC    Install    DirectX® Runtime    Succeeded    
    2012/5/16:16:02:08    Kristian    KRISTIAN-PC    Installing FaroSDK: C:\Users\Kristian\Desktop\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT
    2012/5/16:16:02:35    Kristian    KRISTIAN-PC    Install    FaroSDK    Succeeded    
    2012/5/16:16:02:41    Kristian    KRISTIAN-PC    Installing Autodesk® Revit® 2013:  TRANSFORMS="C:\Users\Kristian\Desktop\x64\en-us\RVT2013\RVT2013.mst;C:\Users\Kristian\AppData\Local\Temp\_AI58DC.tmp\x64\RVT2013\RVT2013-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Users\Kristian\Desktop\" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:16:03:04    Kristian    KRISTIAN-PC    Install    Autodesk® Revit® 2013    Failed    Installation aborted, Result=1603
    2012/5/16:16:03:04    Kristian    KRISTIAN-PC    Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619
    2012/5/16:16:03:06    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64)    Succeeded    
    2012/5/16:16:03:09    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x64)    Succeeded    
    2012/5/16:16:03:11    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x64)    Succeeded    
    2012/5/16:16:03:12    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x64)    Succeeded    
    2012/5/16:16:03:14    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86)    Succeeded    
    2012/5/16:16:03:15    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (CRT) (x86)    Succeeded    
    2012/5/16:16:03:17    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (MFC) (x86)    Succeeded    
    2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 KB958314 (ATL) (x86)    Succeeded    
    2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 Redistributable (x86)    Failed    Installation aborted, Result=1619
    2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2005 Redistributable (x64)    Failed    Installation aborted, Result=1619
    2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2005 Redistributable (x86)    Failed    Installation aborted, Result=1619
    2012/5/16:16:03:18    Kristian    KRISTIAN-PC    Rollback    Microsoft Visual C++ 2008 Redistributable (x64)    Failed    Installation aborted, Result=1619
    2012/5/16:16:03:39    Kristian    KRISTIAN-PC    Rollback    Autodesk® Design Review 2013    Succeeded    


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    *Expert Elite*
    TravisNave
    Posts: 7,923
    Registered: ‎01-14-2005

    Re: Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

    05-16-2012 01:32 PM in reply to: MargoJones308

    Try unchecking Revit and possibly Sketchbook as part of your install and see if it goes on.  Then you can see if the other two will install separately.  I have seen some problems with the Revit 2013 of late.

    Travis Nave
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    Active Member
    Posts: 6
    Registered: ‎04-26-2010

    Re: Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

    05-16-2012 02:18 PM in reply to: TravisNave

    Thanks for the quick reply!

     

    Unfortunately, it still did not work.

     

    Tried unchecking Revit and Sketchbook.

     

    Tried downlaiding this C++ version as recommended from an older post:

    http://www.microsoft.com/en-us/download/confirmation.aspx?id=5555

     

    Still got the failure message.

     

    Any other ideas??

     

    Thanks in advance.

     

     

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    *Expert Elite*
    TravisNave
    Posts: 7,923
    Registered: ‎01-14-2005

    Re: Autodesk Building Design Suite Premium 2013 FAILED (mant times!)

    05-16-2012 02:33 PM in reply to: MargoJones308

    Is this a USB stick or a download?  If it is from USB, copy the USB contents to a folder on your harddrive and run setup as Administrator.  Make sure UAC and anti-virus are both off. 

     

    Post your new log file.

    Travis Nave
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    Active Member
    Posts: 6
    Registered: ‎04-26-2010

    Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

    05-16-2012 06:59 PM in reply to: TravisNave

    Sorry, but still having problems.  It is from a USB stick.  I saved it to a folder on my C drive.  I am logged in as administrator.  I turned UAC off, and my anti-virus.  I only installed CAD 2012 and CAD Architect 2012 to avoid Revit and the others - still no go. 

     

    Thanks again for the help.

     

    Here is my latest log:

     

    2012/5/16:21:31:03    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
    2012/5/16:21:31:03    Kristian    KRISTIAN-PC    Launch
    2012/5/16:21:31:28    Kristian    KRISTIAN-PC    === Setup ended ===

    2012/5/16:21:31:07    Kristian    KRISTIAN-PC    === Setup started on KRISTIAN-PC by Kristian ===
    2012/5/16:21:31:07    Kristian    KRISTIAN-PC    Launch
    2012/5/16:21:31:28    Kristian    KRISTIAN-PC    Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
    2012/5/16:21:31:29    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
    2012/5/16:21:32:08    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
    2012/5/16:21:32:14    Kristian    KRISTIAN-PC    PageOpen    ProductSelectionDialog2        
    2012/5/16:21:32:32    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
    2012/5/16:21:32:34    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
    2012/5/16:21:32:48    Kristian    KRISTIAN-PC    PageOpen    BeginDeploymentDialog        
    2012/5/16:21:32:59    Kristian    KRISTIAN-PC    PageOpen    LaunchDialog        
    2012/5/16:21:42:53    Kristian    KRISTIAN-PC    PageOpen    LicenseDialog        
    2012/5/16:21:42:57    Kristian    KRISTIAN-PC    PageOpen    ProductInfoDialog        
    2012/5/16:21:46:18    Kristian    KRISTIAN-PC    PageOpen    ProductSelectionDialog2        
    2012/5/16:21:47:53    Kristian    KRISTIAN-PC    PageOpen    FullProgressDialog        
    2012/5/16:21:47:53    Kristian    KRISTIAN-PC    Installing DirectX® Runtime: C:\New folder\3rdParty\DirectX\DXSETUP.exe /silent
    2012/5/16:21:50:04    Kristian    KRISTIAN-PC    Install    DirectX® Runtime    Succeeded    
    2012/5/16:21:50:04    Kristian    KRISTIAN-PC    Installing FaroSDK: C:\New folder\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT
    2012/5/16:21:50:11    Kristian    KRISTIAN-PC    Install    FaroSDK    Succeeded    
    2012/5/16:21:50:11    Kristian    KRISTIAN-PC    Installing Autodesk Material Library 2013:  MSIFASTINSTALL=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:21:50:29    Kristian    KRISTIAN-PC    Install    Autodesk Material Library 2013    Succeeded    
    2012/5/16:21:50:29    Kristian    KRISTIAN-PC    Installing Autodesk Material Library 2013 - Base Image Library:  MSIFASTINSTALL=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:21:50:54    Kristian    KRISTIAN-PC    Install    Autodesk Material Library 2013 - Base Image Library    Succeeded    
    2012/5/16:21:50:54    Kristian    KRISTIAN-PC    Installing Autodesk Content Service:  INSTALLMODE=PRIVATE AUTOSTART=0 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:21:51:08    Kristian    KRISTIAN-PC    Install    Autodesk Content Service    Succeeded    
    2012/5/16:21:51:13    Kristian    KRISTIAN-PC    Installing AutoCAD® 2013:  TRANSFORMS="C:\New folder\x64\en-us\acad\acad.mst;C:\Users\Kristian\AppData\Local\Temp\_AI83B0.tmp\x64\acad\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\New folder\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

     2012/5/16:21:51:23    Kristian    KRISTIAN-PC    Install    AutoCAD® 2013    Failed    Installation aborted, Result=1603
    2012/5/16:21:51:30    Kristian    KRISTIAN-PC    Rollback    Autodesk Content Service    Succeeded    
    2012/5/16:21:51:42    Kristian    KRISTIAN-PC    Rollback    Autodesk Material Library 2013 - Base Image Library    Succeeded    
    2012/5/16:21:52:02    Kristian    KRISTIAN-PC    Rollback    Autodesk Material Library 2013    Succeeded    
    2012/5/16:21:52:02    Kristian    KRISTIAN-PC    Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619


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    Employee
    Posts: 184
    Registered: ‎05-17-2007

    Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

    05-17-2012 05:54 AM in reply to: MargoJones308

    Go to your TEMP folder and upload the AutoCAD and Revit Install log files, these will contain more details about why the installs are failing.

     

    Thanks,

    Danny



    Danny Hubbard
    QA Analyst
    Autodesk, Inc.
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    Active Member
    Posts: 6
    Registered: ‎04-26-2010

    Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

    05-17-2012 06:24 AM in reply to: DannyHubbard

    Attached is one log file that I could find.  Ther est are too large to attache (3 MMB).  Let me know if there are other file names that I may have missed.

     

    Thanks!

     

    Here is the last portion from "ACA 2013 Global.log (one of the files that is too large to attach):

     

    Property(S): ServicePackLevel = 1
    Property(S): WindowsBuild = 7601
    Property(S): VersionNT64 = 601
    Property(S): VersionMsi = 5.00
    Property(S): VersionDatabase = 200
    Property(S): CLIENTPROCESSID = 5636
    Property(S): MSICLIENTUSESEXTERNALUI = 1
    Property(S): CLIENTUILEVEL = 3
    Property(S): CURRENTDIRECTORY = C:\Users\Kristian\AppData\Local\Temp\_AI6C0C.tmp\Setup
    Property(S): ADSK_SETUP_EXE = 1
    Property(S): ADSK_SOURCE_ROOT = C:\New folder\
    Property(S): MUILANG = en-us
    Property(S): ADSK_EULA_STATUS = #1
    Property(S): PackagecodeChanging = 1
    Property(S): ProductState = -1
    Property(S): TRANSFORMS = C:\New folder\x64\en-us\ACA\ACA.mst;C:\Users\Kristian\AppData\Local\Temp\_AI6C0C.tmp\x64\ACA\ACA-standalone.mst
    Property(S): PackageCode = {CBDD68B6-904D-4B23-AF21-66847E38C8CC}
    Property(S): ADSK_LAUNCH_MODE = STANDALONE
    Property(S): ADLM_EULA_COUNTRY = US
    Property(S): ACADLICENSETYPE = Stand-Alone License
    Property(S): CP_SHORTCUT = cp_ADT_DAN-da-DK;cp_ADT_FIN-fi-FI;cp_ADT_Global-en;cp_ADT_Imperial-en-US;cp_ADT_Metric-en;cp_ADT_NOR-no-NO;cp_ADT_SVE-sv-SE;cp_ADT_UK-en-GB
    Property(S): MUIDEFAULTLANGUAGE = {5783F2D7-B004-0409-1102-0060B0CE6BBA}
    Property(S): CP_CA_MSI_PRODUCTCODE = {5783F2D7-B004-0409-2102-0060B0CE6BBA}
    Property(S): MsiLogFileLocation = C:\Users\Kristian\AppData\Local\Temp\ACA 2013 Global.log
    Property(S): ALLIEDPRODUCTS = {5783F2D7-B004-0409-2102-0060B0CE6BBA}
    Property(S): CostingComplete = 1
    Property(S): SourcedirProduct = {5783F2D7-B004-0000-0102-0060B0CE6BBA}
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 489795984
    Property(S): PrimaryVolumeSpaceRequired = 3321064
    Property(S): PrimaryVolumeSpaceRemaining = 486474920
    Property(S): PrimaryVolumePath = C:
    Property(S): ACADSECURITY = SCVS
    Property(S): TEMPFILE_INSTALLDIR = C:\Users\Kristian\AppData\Local\Temp\adAAB.tmp
    MSI (s) (E0:60) [22:12:05:227]: Note: 1: 1708
    MSI (s) (E0:60) [22:12:05:227]: Product: AutoCAD Architecture 2013 - English -- Installation operation failed.

    MSI (s) (E0:60) [22:12:05:227]: Windows Installer installed the product. Product Name: AutoCAD Architecture 2013 - English. Product Version: 7.0.50.0. Product Language: 1033. Manufacturer: Autodesk. Installation success or error status: 1603.

    MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328d.mst
    MSI (s) (E0:60) [22:12:05:243]: Unable to delete the file. LastError = 32
    MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328e.mst
    MSI (s) (E0:60) [22:12:05:243]: Unable to delete the file. LastError = 32
    MSI (s) (E0:60) [22:12:05:243]: Deferring clean up of packages/files, if any exist
    MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328d.mst
    MSI (s) (E0:60) [22:12:05:243]: Attempting to delete file C:\Windows\Installer\3b328e.mst
    MSI (s) (E0:60) [22:12:05:243]: MainEngineThread is returning 1603
    MSI (s) (E0:48) [22:12:05:243]: RESTART MANAGER: Session closed.
    MSI (s) (E0:48) [22:12:05:243]: No System Restore sequence number for this installation.
    === Logging stopped: 5/16/2012  22:12:05 ===
    MSI (s) (E0:48) [22:12:05:243]: User policy value 'DisableRollback' is 0
    MSI (s) (E0:48) [22:12:05:243]: Machine policy value 'DisableRollback' is 0
    MSI (s) (E0:48) [22:12:05:243]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (E0:48) [22:12:05:243]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (E0:48) [22:12:05:243]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (E0:48) [22:12:05:258]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (E0:48) [22:12:05:258]: Restoring environment variables
    MSI (s) (E0:48) [22:12:05:258]: Destroying RemoteAPI object.
    MSI (s) (E0:64) [22:12:05:258]: Custom Action Manager thread ending.
    MSI (c) (04:B4) [22:12:05:258]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (04:B4) [22:12:05:258]: MainEngineThread is returning 1603
    === Verbose logging stopped: 5/16/2012  22:12:05 ===

     

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    Employee
    Posts: 184
    Registered: ‎05-17-2007

    Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

    05-17-2012 06:29 AM in reply to: MargoJones308

    Sorry, need to see the rest of the log file, try zipping it up then attach it.

     

    Thanks,

    Danny



    Danny Hubbard
    QA Analyst
    Autodesk, Inc.
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    Active Member
    Posts: 6
    Registered: ‎04-26-2010

    Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

    05-17-2012 06:39 AM in reply to: DannyHubbard

    Great.  Zipping it sure helped.  Here are a few in this zipped folder.

     

    Thanks.

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    Employee
    Posts: 184
    Registered: ‎05-17-2007

    Re: Autodesk Building Design Suite Premium 2013 FAILED (many times!)

    05-17-2012 07:16 AM in reply to: MargoJones308

    First things to try delete everything in the "C:\Users\Kristian\AppData\Local\Temp" and "C:\Windows\Temp" folders. Also check the permission/security settings to the folder "C:\ProgramData\Autodesk" and make sure you have full control. Then try the install again.

    Might also try disabling the User Access Control in Windows or setting it to Never Notify (requires a reboot).

     

    Thanks,

    Danny



    Danny Hubbard
    QA Analyst
    Autodesk, Inc.
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