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RyanNesbit2335
Posts: 3
Registered: ‎01-19-2010
Message 1 of 5 (657 Views)
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Autodesk Building Design Suite 2014 Won't install

657 Views, 4 Replies
08-08-2013 08:13 AM

I've installed on 2 other computers this week, but it won't install on one. It just keeps "Determining Installation Requirements" for hours and hours and never starts the installation.

 

Any thoughts on what the problem might be, and how to fix it?

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 5 (655 Views)

Re: Autodesk Building Design Suite 2014 Won't install

08-08-2013 08:23 AM in reply to: RyanNesbit2335

Welcome to the community.


Perhaps you need to create another user with local admin rights and install it from there.  Are you installing from media or download?

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
RyanNesbit2335
Posts: 3
Registered: ‎01-19-2010
Message 3 of 5 (645 Views)

Re: Autodesk Building Design Suite 2014 Won't install

08-08-2013 09:44 AM in reply to: TravisNave

I'll log in as administrator, but I don't think that's it. I am logged in with admin rights.

 

Download. Can you get media? I couldn't find where you ask for that for the bldg design suite. I certainly would like to receive media. It took a day to download.

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 4 of 5 (641 Views)

Re: Autodesk Building Design Suite 2014 Won't install

08-08-2013 09:57 AM in reply to: RyanNesbit2335

I think you can request it from Subscription portal. 

 

Even so, download should suffice.  I am assuming it isn't even getting far enough to do an installation log?  Perhaps you can install in diagnostic mode using msconfig...

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6453117&linkID=9240617

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
RyanNesbit2335
Posts: 3
Registered: ‎01-19-2010
Message 5 of 5 (632 Views)

Re: Autodesk Building Design Suite 2014 Won't install

08-08-2013 11:02 AM in reply to: TravisNave

I got it - Thanks.

 

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