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bule007
Posts: 1
Registered: ‎01-15-2013
Message 1 of 2 (213 Views)

Autocad LT 2013 -- access denied to download

213 Views, 1 Replies
01-15-2013 07:34 PM

Hi,

 

I've bought Autocad LT 2013 (order number xxxxxxxxxxx). For the last couple days, I havent been able to download it.

 

I tried to download on Win7, Windows XP, switch off all firewall, antivirus, I'm still getting "Access Denied" when download 32bit.

 

I need help

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 2 of 2 (209 Views)

Re: Autocad LT 2013 -- access denied to download

01-15-2013 08:21 PM in reply to: bule007

Hi Graham,

 

I deleted your Order Number from the post for security reasons. 

 

With regard to your download issue, from where are you trying to download the software, from Subscription Center or from the link on the email received when you purchased online? 

 

As you do have an Active Subscription, you can download your software via Subscription Center. I will send you via Private Message (click on the small envelope beside your profile name at the upper right side of the page) your Subscription Center log in details in case you didn't receive it yet. 



Joane Bonghanoy

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