Installation & Licensing

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Active Contributor
daley1234
Posts: 37
Registered: ‎11-18-2012
Message 1 of 5 (582 Views)

Autocad Architecture will not uninstall after a failed installation

582 Views, 4 Replies
12-03-2012 06:13 PM

I tried installing autocad architecture 2013 64bit on a windows 7 pc however; in the middle of the installation the electricity went and since I have not been able to re-instal or uninstal. I have uninstalled all the autocad product installed and removed registry keys but each time I tried reinstalling the products it tells you that autocad architecture is already installed and will not allow me to reinstall.

I tried one of the uninstaller but when I ran it the below error is thrown: I need help please?


Succeeded:
(None)

=========================
Failed:
FARO LS 1.1.406.58
Reason: Another installation is already in progress. Complete that installation before proceeding with this install.
Autodesk Design Review 2013
Reason: Another installation is already in progress. Complete that installation before proceeding with this install.
Autodesk Inventor Fusion 2013
Reason: Another installation is already in progress. Complete that installation before proceeding with this install.
Autodesk Material Library 2013
Reason: Another installation is already in progress. Complete that installation before proceeding with this install.
Autodesk Material Library Base Resolution Image Library 2013
Reason: Another installation is already in progress. Complete that installation before proceeding with this install.
Autodesk Content Service
Reason: Another installation is already in progress. Complete that installation before proceeding with this install.

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 5 (563 Views)

Re: Autocad Architecture will not uninstall after a failed installation

12-04-2012 07:51 AM in reply to: daley1234

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Contributor
daley1234
Posts: 37
Registered: ‎11-18-2012
Message 3 of 5 (552 Views)

Re: Autocad Architecture will not uninstall after a failed installation

12-04-2012 05:28 PM in reply to: TravisNave

Thanks for the response,

 

However; I have tried all the suggestions and tools you recommended but none worked. I am still unable to install autocad architecture 2013 64bit. Once I start the installation it tell shows me that autocad architecture is already installed although the installation is nowhere to be found on the PC.

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 4 of 5 (532 Views)

Re: Autocad Architecture will not uninstall after a failed installation

12-05-2012 07:36 AM in reply to: daley1234

You might have to traverse the registry and find the key that contains the product.  I recommend starting here in regedit and drilling down:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Contributor
daley1234
Posts: 37
Registered: ‎11-18-2012
Message 5 of 5 (520 Views)

Re: Autocad Architecture will not uninstall after a failed installation

12-05-2012 07:02 PM in reply to: daley1234

Thanks,

 

I was finally able to remove all registry keys and reinstalled autocad

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