Installation & Licensing

Reply
New Member
depapmyi
Posts: 1
Registered: ‎09-27-2012
Message 1 of 2 (656 Views)

Autocad 2011 is generating same Request Code on different computers

656 Views, 1 Replies
09-27-2012 02:14 AM

Please I need a quick help, we have 50 seats license for AutoCAD 2011 with one serial key. We installed a fresh system with Windows 7 all drivers loaded and Autocad 2011 but not activated. Then we got the Acronis image of the system and dump to all other computers since we have same model computers. Now what is happening when on every computer we try to activate autocad it generates same request code and autocad is not activating autocad by saying that same request code is already done with the activation of the system.

As learned by the activation process of autocad it takes MAC address to generates the request code, since it already took the MAC of first computer, now it is generating request code according to that first computer.

We uninstalled and reinstalled autocad, but still same problem.

Any solution, where would be able to get different request code for each computer.

Product Support
aaronhai
Posts: 247
Registered: ‎03-25-2010
Message 2 of 2 (609 Views)

Re: Autocad 2011 is generating same Request Code on different computers

09-27-2012 07:42 PM in reply to: depapmyi

If you only have single product installed in your machine, please see if force re-activation helps.

 

To re-activate, delete the adsk*.data file to force re-activation.

 

On Win7
C:\ProgramData\flexnet\adsk*.data

On XP
C:\Documents and Settings\All Users\Application Data\flexnet\adsk*.data

 

If it is giving same Request Code, you may need to activate the product before you image.

 

Please let me know if that helps. Thank you.



Aaron Hai

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube