Autocad 2010 on Win7Pro32 won't install, error Result-16303

[zeoran]

New server pc, intel motherboard, cpu, 1tb hdd, 4gb ram, installing autocad 2010, standard install, even tried downloading the update, every time it errors out with Result=1603 which (funny at first) autodesk's website says that this error is no help at all. (so why have the error then???)

HELP????

I'm including the install log...

Here's what the setup log says:

2010/5/24:11:59:27 Owner OWNER-PC === Setup started on OWNER-PC by Owner ===
2010/5/24:12:00:14 Owner OWNER-PC === Setup started on OWNER-PC by Owner ===
2010/5/24:12:00:24 Owner OWNER-PC === Setup ended ===

2010/5/24:12:04:51 Owner OWNER-PC Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded
2010/5/24:12:05:54 Owner OWNER-PC Install Microsoft Visual C++ 2008 Redistributable (x86) Succeeded
2010/5/24:12:06:07 Owner OWNER-PC Install Autodesk Design Review 2010 Succeeded
2010/5/24:12:06:32 Owner OWNER-PC Install DirectX 9.0 Runtime Succeeded
2010/5/24:12:07:27 Owner OWNER-PC Install AutoCAD 2010 Failed Installation aborted, Result=1603
2010/5/24:12:31:19 Owner OWNER-PC Install DirectX 9.0 Runtime Succeeded
2010/5/24:12:31:27 Owner OWNER-PC Install AutoCAD 2010 Failed Installation aborted, Result=1603
2010/5/24:12:32:18 Owner OWNER-PC === Setup ended ===

2010/5/24:12:32:51 Owner OWNER-PC === Setup started on OWNER-PC by Owner ===
2010/5/24:12:32:52 Owner OWNER-PC === Setup started on OWNER-PC by Owner ===
2010/5/24:12:32:55 Owner OWNER-PC === Setup ended ===

2010/5/24:12:37:27 Owner OWNER-PC Install DirectX 9.0 Runtime Succeeded
2010/5/24:12:37:36 Owner OWNER-PC Install AutoCAD 2010 Failed Installation aborted, Result=1603
2010/5/24:12:43:24 Owner OWNER-PC Install DirectX 9.0 Runtime Succeeded
2010/5/24:12:43:31 Owner OWNER-PC Install AutoCAD 2010 Failed Installation aborted, Result=1603

[DouglasLauritsen]

Hi,

1603 error is a Windows Installer error. You can find a list of them at the Microsoft web site. I often use this list from MSDN.

First, start the installer after a reboot. The 1603 error means that there is a resource in use. This could be because of an installation action that might have occurred previously but since the last reboot. Background applications often make use of files and prevent them from being accessed by the installer. Quitting all background applications is therefore a best practice. It may be necessary to reboot into Diagnostic Mode and install from there.

It may also be a bad DVD, DVD drivers, dirty lense, network connection, share or volume problem on the network hard drive, or other file access problems for the location of the media/installer. If you are trying to install from the DVD copy the contents to a temp folder on the local hard drive. If there are several disks Start with the first disk then copy into the same location the additional disks in order. Overwrite any files if asked.

Permissions are sometimes associated with this error. Try disabling UAC. The pathing in the .log file indicates this is Windows Vista or Windows 7. Make sure you are a Local Administrator. Right-clicking the setup.exe and choosing to Run as Administrator may be necessary as well.

In your case it looks like the 1603 error was returned when the Installer was testing to see if AutoCAD was already installed. I'd guess this would be cleared up by a rerboot and/or the permissions issue. If installing from DVD or download I'd recommend the Diagnostic Mode reboot.

Let us know the results.

Douglas Lauritsen, Autodesk Product Support

[zeoran]

Per the title, I am installing this on a brand new pc running Windows 7 Professional, 32-bit.

UAC is at it's lowest setting, I tried running the setup.exe manually as adminstrator, no effect. This is a CLEAN install of Windows 7, NO antivirus software has ever been installed, nor has any other software been installed. The other part "Design Review" installed without a problem. I can guarantee you that it's not checking to see if autocad is installed because it's not getting that far in the install process. It gets just past the directx 9 portion and then craps out.

Can't even start the install in safe mode, so I'm still open to ideas.

~Mark

[DouglasLauritsen]

Hi,
The installer is failing as the AutoCAD portion of the install is just starting up. Try this:
1. Copy the DVD to the local hard drive.

2. Clear what you can from the Temp folder.

3. Reboot into Diagnostic Mode.

4. Right click on the setup.exe and choose Run as administrator.

If it fails reboot to Normal Mode and post the new AutoCAD 2010 Setup.log and AutoCAD 2010 Install.log files.
If it succeeds reboot to Normal Mode and delete the DVD copy from the local hard drive.
I have seen bad Registries on new OEM installs of Windows (especially XP several years ago). But I did not see any entries in the log file to indicate as such here.
Douglas Lauritsen, Autodesk Product Support

[zeoran]

Diagnositc mode didn't help, but apparently copying the cd to the desktop did. I installed it from there and it worked ok.

Thanks.

[DouglasLauritsen]

Great news, I am glad to hear it is installed and thank you for the update.

Douglas Lauritsen, Autodesk Product Support
We appreciate your quick feedback on this forum!