My name is Neil from Lafarge Tarmac IT and my customer is Andrew Hollinrake (this is his Autodesk ID I am posting from)
I am trying to activate Autocad 2009 LT for one of our users via a broadband line however the license is being returned as not valid despite the fact we have the boxed product with the serials infront of us.
I dont want to put our license details on the internet for obvious reasons
Please can someone assist in this issue.
Please either respond through this forum thread or via Neil.Bull@lafargetarmac.com
This is the only license we've purchased for this user, he has never had any older versions of Autocad.
Do Autodesk not have any direct support phone numbers or email addresses we can speak or send to?
When the AutoCad was first installed it was registered to Tarmac (Anglo American), we are now LafargeTarmac but it is still installed in the same PC.
Serial number is xxx-xxxxxxxxxxxxxxx
Product Key 057A1
Request Code xxxxxxxxxxxxxxxxxxxxxxxxx
Hi Neil, Andrew,
I've edited your post and removed the sensitive information from it. For future reference, please do not post sensitive information on our or other public forums. If you need to send us your serial number, please do so using the Private Messaging system as t_gaisf mentioned on his post (more info on this can be found on this link).
I've sent you an activation code via PM, please click on the envelope icon at he top of the screen to read my Private Message to you.
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