Installation & Licensing

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Active Member
AdminSaratoga
Posts: 7
Registered: ‎03-16-2012
Message 1 of 4 (342 Views)

AutoDesk License Letter Received in Mail

342 Views, 3 Replies
06-20-2013 09:16 AM

I received a letter in the mail from AutoDesk stating I may have requested more than two activation codes for one of my AutoCAD LT serial numbers. I think this might be related to the two licenses I have that were improperly transfered to another two computers. One computer needed the OS resintalled, after it was rebuilt I put the lisence back on it. Then another computer I took that license to put on a new pc, and did not uninstall the autocad yet. I do not and was not planning on keeping autocad on the old second computer, it is in storage. I do not have a login account for both licenses, so i was unable to properly transfer the keys over. How do I fix this issue? Is it only detecting the one license that is on both computers? Is there a support number I can call for assistance? They never specified what lisence was the issue or what version of AutoCad LT. I only assume that it is related to the two computers mentioned prviously. 

 

 

*Expert Elite*
TravisNave
Posts: 9,994
Registered: ‎01-14-2005
Message 2 of 4 (343 Views)

Re: AutoDesk License Letter Received in Mail

06-20-2013 09:18 AM in reply to: AdminSaratoga

It's probably just a reminder not to try to activate more than your allotted amount and to let you know that they are aware of multiple activations just incase there is a piracy situation that you are unaware of.  I wouldn't sweat it.

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*Expert Elite*
dgorsman
Posts: 5,097
Registered: ‎10-12-2006
Message 3 of 4 (330 Views)

Re: AutoDesk License Letter Received in Mail

06-20-2013 09:41 AM in reply to: TravisNave

I've had similar notifications when activating software on new laptops which weren't on our network.  Just explain the situation to the support personnel and follow their instructions.  If you are repeatedly activating more licenses, then there will be a pretty good chance you will be officially audited for actual license use so its a good idea to keep everything in order.

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*Expert Elite*
TravisNave
Posts: 9,994
Registered: ‎01-14-2005
Message 4 of 4 (318 Views)

Re: AutoDesk License Letter Received in Mail

06-20-2013 01:10 PM in reply to: dgorsman

Yep.  You always hear about companies auditing license usage.  Well, Autodesk actually does it. 

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