Installation & Licensing

[#1]

Hello, I have an AutoCAD license that has been instaled in a pc.  I now want it on another computer, so I uninstaled and tryied to install it in the new computer but when doing it, a message pops up saying that i have reached the limit of times i can install the software.  It also automatically generates a differente Request Code from its original version.  Any ideas on how to fix this problem?

[#2]

Request codes are always unique.  You will need to contact Autodesk Activations direct for a new activation code or use the License Transfer Utility to move the license from the old computer to the new one.

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > Stand-alone

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and request code.

[#3]

Hi Glrarquitectos,

To add to Travis' post, our Registration and Activation group is now available to Chat Online (if an agent is free) via the following link.

Request Registration and Activation Assistance - LINK

[#4]

Hi Philip,

Is there any problem ? Because online chat help winodws do not come.

cetin@sayisalgrafik.com.tr

Cetin

[#5]

Hi cetin,

Please follow this link, click on I Still Need Help and then on I Want to Talk to a Person. If one of our registration and activation agents are free you will be able to chat with them directly. If not, please wait a bit and refresh the page.

Thank you.

[#6]

Hi Camlio,

thanks a lot ofr reply . I can reach chat page also  modified this chat page

Çetin YILDIRIM

Product Manager

SAYISAL GRAFİK

Autodesk Authorized Distributor

www.sayisalgrafik.com.tr

[#7]

Hi Camilo,

Is there  any  problem at chat page, you know?

Because lots of users ask me why any person do not active to chat.

Best Regards

[#8]

Hi cetin,

Chat support is one of our customers' favorite means to have their activation issues resolved. Therefore, the volume of chats we receive everyday is quite substantial. There isn't a problem with the page, our agents are there 24/5 to provide support, but with an overwhelming preference for this channel, it's not always possible for us to help everyone simultaneously.

Best regards,