Installation & Licensing

[#1]

Hello,

I have installed AutoCAD 2013 and Autodesk Inventor 2013 and when I try to install AutoCAD Mechanical 2013 I get this error:

DirectX Runtime Failed Failure is ignored, Result=1619

Thanks for your help.

[#2]

That's not where your problem exists.

Do you already have AutoCAD 2013 installed, by chance? 

[#3]

Hello.

The problem is when I try to install AutoCAD Mechanical 2013.

[#4 · Accepted solution]

Yes, I understand that.  What I am trying to find out is if you already have another version of AutoCAD 2013 installed.  I have seen many instances where Mechanical tries to install in the AutoCAD 2013 directory, which fails, if AutoCAD is already installed before trying to install Mechanical.

[#5]

Hi,

I have installed autocad 2013 sometime ago, now im trying to install Autocad Mechanical 2013 & Autocad architecture 2013 but I keep getting the same error  Failed Installation aborted, Result=1603. I need some help please.  her is the error log.

2013/5/8:18:53:21    prins    AM-LA    === Setup started on AM-LA by prins ===
2013/5/8:18:53:21    prins    AM-LA    Launch
2013/5/8:18:53:30    prins    AM-LA    === Setup ended ===

2013/5/8:18:53:22    prins    AM-LA    === Setup started on AM-LA by prins ===
2013/5/8:18:53:22    prins    AM-LA    Launch
2013/5/8:18:53:30    prins    AM-LA    PageOpen    LaunchDialog        
2013/5/8:18:53:38    prins    AM-LA    PageOpen    LicenseDialog        
2013/5/8:18:53:43    prins    AM-LA    PageOpen    ProductInfoDialog        
2013/5/8:18:54:29    prins    AM-LA    PageOpen    ProductSelectionDialog2        
2013/5/8:18:54:33    prins    AM-LA    PageOpen    FullProgressDialog        
2013/5/8:18:54:33    prins    AM-LA    Installing DirectX Runtime: C:\Autodesk\AutoCAD_Mechanical_2013_English_Win_64bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/5/8:18:54:45    prins    AM-LA    Install    DirectX Runtime    Succeeded    
2013/5/8:18:54:45    prins    AM-LA    Installing AutoCAD® Mechanical 2013:  TRANSFORMS="C:\Autodesk\AutoCAD_Mechanical_2013_English_Win_64bit\x64\en-us\acadm\acad.mst;C:\Users\prins\AppData\Local\Temp\_AI8AA8.tmp\x64\acadm\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_Mechanical_2013_English_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/5/8:18:59:33    prins    AM-LA    Install    AutoCAD® Mechanical 2013    Failed    Installation aborted, Result=1603
2013/5/8:18:59:33    prins    AM-LA    Rollback    DirectX Runtime    Failed    Failure is ignored, Result=1619

[#6]

Hi,

I have installed autocad 2013 sometime ago, now im trying to install Autocad Mechanical 2013 & Autocad architecture 2013 but I keep getting the same error  Failed Installation aborted, Result=1603. I need some help please.  her is the error log.

2013/5/8:18:53:21    prins    AM-LA    === Setup started on AM-LA by prins ===
2013/5/8:18:53:21    prins    AM-LA    Launch
2013/5/8:18:53:30    prins    AM-LA    === Setup ended ===

2013/5/8:18:53:22    prins    AM-LA    === Setup started on AM-LA by prins ===
2013/5/8:18:53:22    prins    AM-LA    Launch
2013/5/8:18:53:30    prins    AM-LA    PageOpen    LaunchDialog        
2013/5/8:18:53:38    prins    AM-LA    PageOpen    LicenseDialog        
2013/5/8:18:53:43    prins    AM-LA    PageOpen    ProductInfoDialog        
2013/5/8:18:54:29    prins    AM-LA    PageOpen    ProductSelectionDialog2        
2013/5/8:18:54:33    prins    AM-LA    PageOpen    FullProgressDialog        
2013/5/8:18:54:33    prins    AM-LA    Installing DirectX Runtime: C:\Autodesk\AutoCAD_Mechanical_2013_English_Win_64bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/5/8:18:54:45    prins    AM-LA    Install    DirectX Runtime    Succeeded    
2013/5/8:18:54:45    prins    AM-LA    Installing AutoCAD® Mechanical 2013:  TRANSFORMS="C:\Autodesk\AutoCAD_Mechanical_2013_English_Win_64bit\x64\en-us\acadm\acad.mst;C:\Users\prins\AppData\Local\Temp\_AI8AA8.tmp\x64\acadm\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_Mechanical_2013_English_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/5/8:18:59:33    prins    AM-LA    Install    AutoCAD® Mechanical 2013    Failed    Installation aborted, Result=1603
2013/5/8:18:59:33    prins    AM-LA    Rollback    DirectX Runtime    Failed    Failure is ignored, Result=1619

[#7]

Hello Amer,

As this is a pretty general error, I'd suggest taking a look at the following 1603 solutions for potential troubleshooting suggestions!

[#8]

Hi,

thanks for the reply,but I have read that already & I believe that it doesn't apply for my case as I don't have any prerequisite that is failing in my log file(like c++ or .NET). It just show activex runtime.  Awaiting your reply. Thanks.

[#9]

hi again sorry its DIRECTX.

[#10]

Hello Philip,

Please help me ASAP as I have exam after 5 days on autocad Architecture 2013, and I can't installed it till now. I tried to follow the link you have sent but which c++ to delete as its not mentioned in the error log file. Thanks.

[#11]

The problem is because you already have a service pack installed from
another version of AutoCAD. My 1603 link explains this.