Installation & Licensing

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spencerbogucki
Posts: 5
Registered: ‎11-14-2012
Message 1 of 3 (461 Views)
Accepted Solution

AutoCAD License Transfer Problem

461 Views, 2 Replies
11-14-2012 04:30 AM

I am trying to install AutoCAD 2013 onto my new laptop, and whenever I try to activate, it says the license (an educational) is already in use on another computer. This was the case - I couldn't install on my old laptop, and I had to use a work machine. When I got my new laptop last week, the user of the other computer, who had generously lent me use of it until mine arrived, uninstalled without transferring the license. Now, I can't use the license, and Autodesk won't get back to me on the subject (communications stopped on Thursday).

 

AutoCAD 2013 Windows 64-bit, running on a Windows 7 machine, in case that matters. All hardware specs exceed minimum requirements.

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 3 (446 Views)

Re: AutoCAD License Transfer Problem

11-14-2012 07:45 AM in reply to: spencerbogucki

You might see if the user of the original laptop can run the LTU for you and transfer the license.  Otherwise, Autodesk will have to activate it for you.  Good luck!

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
spencerbogucki
Posts: 5
Registered: ‎11-14-2012
Message 3 of 3 (426 Views)

Re: AutoCAD License Transfer Problem

11-14-2012 05:34 PM in reply to: spencerbogucki

I borrowed the coworker's laptop, reinstalled 2013, and ran the License Transfer Utility successfully. I can now use AutoCAD 2013 Student Edition on my personal laptop, as it should be.

 

I declare this problem resolved.

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