I cannot get the Digital River site to complete my renewal. Need help, Autodesk cannot help.
Solved! Go to Solution.
Solved by philip.s. Go to Solution.
My apologies for the inconvenience Joe.
This is a somewhat common error and is typically caused by the extra 4 postal code numbers on the Step 1: Shopping Cart/Billing page. In this case, you simply need to remove the -4928 so that the Zip/Postal code contains the standard 5 digits.
Please let me know if that does the trick / accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.