Installation & Licensing

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joe
Active Member
joe
Posts: 6
Registered: ‎05-03-2011
Message 1 of 2 (410 Views)
Accepted Solution

AutoCAD LT Commercial Subscription (Renewal)

410 Views, 1 Replies
04-04-2013 11:32 AM

I cannot get the Digital River site to complete my renewal. Need help, Autodesk cannot help.

Community Manager
philip.s
Posts: 2,393
Registered: ‎09-27-2011
Message 2 of 2 (389 Views)

Re: AutoCAD LT Commercial Subscription (Renewal)

04-04-2013 03:58 PM in reply to: joe

My apologies for the inconvenience Joe.

 

This is a somewhat common error and is typically caused by the extra 4 postal code numbers on the Step 1: Shopping Cart/Billing page. In this case, you simply need to remove the -4928 so that the Zip/Postal code contains the standard 5 digits.

 

Please let me know if that does the trick / accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.



Philip Schmelzer

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