I just received and installed the update from LT 2013 to LT 2014. When I go through the licensing and activation windows it asks me for my old Serial Number (I assume from my LT 2013). When I put that number in it says that previous Serial Number is not valid. Need some help here.
Would you mind sending me a Private Message with both old and new serial numbers, or contact our License Assistance Team for direct support. My initial thought is that the old serial number was already possibly upgraded.