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davemill99
Posts: 2
Registered: ‎07-16-2012
Message 1 of 4 (1,098 Views)

AutoCAD LT 2013 Unhandled Exception Error

1098 Views, 3 Replies
07-16-2012 08:56 AM

I have a limited permission user account trying to run AutoCAD2013 LT.  When the user launches the application he gets this error  Unhandled Exception E0434352 at address 7596D36Fh.  It is referenceing the acmgd.dll ARX command.  I have added Full permissions to the machine.config file in the .NET folder, added full permissions to

 

HKEY_CURRENT_USER>SOFTWARE>AUTODESK
HKEY_LOCAL_MACHINE>SOFTWARE>AUTODESK

 

C:\Users\<the current user>\AppData\Local\Autodesk

c:\program files\Autodesk\

 

Still not able to launch the program. I have removed and reinstalled the AutoCAD LT 2013 program per the instructions on hte AutoCAD support KB.  Removed the local admin rights from the user and launched the program.  Same results.  The user cannot use the program unless they have admin rights. 

 

Thank you

 

 

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 4 (1,097 Views)

Re: AutoCAD LT 2013 Unhandled Exception Error

07-16-2012 10:22 AM in reply to: davemill99

Give the user local admin rights or possibly power user rights on the machine.  There's no real reason not to do this.  It does not elevate any more rights on the domain and you can still implement a domain OE or company policy to prohibit unauthorized uses.  You'll find the concensus here is to allow users to have rights to their machines.  If it works with admin rights, then that is your solution.  You're creating the problem by handicapping the user. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
davemill99
Posts: 2
Registered: ‎07-16-2012
Message 3 of 4 (1,094 Views)

Re: AutoCAD LT 2013 Unhandled Exception Error

07-16-2012 11:10 AM in reply to: TravisNave

Thank you for your input.  I have other AutoCAD users running with limited permissions who do not have admin rights on their systems and their AutoCAD applications run without issue. This is not a solution, rather a workaround until a solution can be implemented.  It is not considered a "best practice" to give an end user elevated rights in a domain environment. 

 

Thanks.

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 4 of 4 (1,091 Views)

Re: AutoCAD LT 2013 Unhandled Exception Error

07-16-2012 11:22 AM in reply to: davemill99

The elevated rights are to the LOCAL machine only and not the domain.  Having local administrator rights on your machine gives you no more privileges to the network domain than a restricted user.  In fact, all of your GPO policies from the domain controller are still enforced.  There is a severe lack of understanding in the IT world about these issues. I have been in network administration for nearly my entire career.  The fact that every single one of my users spanning over 20 offices nationwide all have local admin rights to their machines is testament to this philosophy.  Unless there is specific reason not to give local admin or power user rights on a machine (I have never found a valid reason, other than IT just deeming it that way for their own power trip) then give the users the rights that prevent/solve the issues like this. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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