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    Installation & Licensing

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    Contributor
    pmoret
    Posts: 13
    Registered: ‎07-08-2010

    AutoCAD LT 2011 - Install ok, can't start

    193 Views, 4 Replies
    12-17-2012 01:23 AM

    I've just transferred AutoCAD LT from one pc to another (both Win7 Pro 64). The installation went well, the license got transferred with the provided tool.

     

    Now, AutoCAD doesn't start on the new pc. I'm only getting the error msg (see attached) stating that
    either AutoCAD didn't get installed correctly, or the user doesn't have the rights to start it.

     

    As I've said, the installation went smoothly. The user has admin rights on this machine. And yes, I've already tried to uninstall everything (including registry clean-up, etc) and re-install. Same result.

     

    My user is getting impatient, and I need to solve that asap.

     

    Thanks in advance for any hint...

    Greets

    --Pierre

     

     

    Please use plain text.
    Product Support
    aaronhai
    Posts: 168
    Registered: ‎03-25-2010

    Re: AutoCAD LT 2011 - Install ok, can't start

    12-19-2012 12:48 AM in reply to: pmoret

    Hi pmoret,

     

    Try re-activating AutoCAD LT. If you only have 1 product installed in your machine, please delete the adsk*.data file to force re-activation. To delete the licensing info, backup and remove these files:


    On Vista or Windows 7:
    C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data
    C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data.?backup

    On Windows XP:
    C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data
    C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data.backup

     

    Then, contact Autodesk Registration & Activation Team for manual activation.

    *Select Registration or Activation of a Product, under What type of License Assistance do you need drop-down box, fill in your details and type your query under Anything else you want to tell us box.

    OR call:
    US:1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
    Asia / Pacific: 65.6735.5688
    Europe / Middle East / Asia: 41.32.723.9595

     

    Thank you.



    Aaron Hai
    AutodeskCare | Product Support
    TW | PI | YT | BLOG
    If my reply was helpful, please Kudo or Accept as Solution. :smileyhappy:
    Please use plain text.
    Contributor
    pmoret
    Posts: 13
    Registered: ‎07-08-2010

    Re: AutoCAD LT 2011 - Install ok, can't start

    12-19-2012 11:58 AM in reply to: pmoret

    Hi Aaron,

     

    Thanks for your help. I'll try that tomorrow, and will report here.

    Greets

    --Pierre

    Please use plain text.
    Contributor
    pmoret
    Posts: 13
    Registered: ‎07-08-2010

    Re: AutoCAD LT 2011 - Install ok, can't start

    01-08-2013 03:09 AM in reply to: aaronhai

    Aaron,

     

    I've tried your suggestion, but it didn't change anything. AutoCAD still doesn't start.
     :smileyfrustrated:

     

    --Pierre

    Please use plain text.
    Contributor
    pmoret
    Posts: 13
    Registered: ‎07-08-2010

    Re: AutoCAD LT 2011 - Install ok, can't start

    01-08-2013 05:37 AM in reply to: pmoret

    BTW, I've also tried to right-click on the icon and to run it with admin rights. Still no luck.

    Please use plain text.