Installation & Licensing

Reply
Contributor
pmoret
Posts: 13
Registered: ‎07-08-2010
Message 1 of 5 (267 Views)

AutoCAD LT 2011 - Install ok, can't start

267 Views, 4 Replies
12-17-2012 01:23 AM

I've just transferred AutoCAD LT from one pc to another (both Win7 Pro 64). The installation went well, the license got transferred with the provided tool.

 

Now, AutoCAD doesn't start on the new pc. I'm only getting the error msg (see attached) stating that
either AutoCAD didn't get installed correctly, or the user doesn't have the rights to start it.

 

As I've said, the installation went smoothly. The user has admin rights on this machine. And yes, I've already tried to uninstall everything (including registry clean-up, etc) and re-install. Same result.

 

My user is getting impatient, and I need to solve that asap.

 

Thanks in advance for any hint...

Greets

--Pierre

 

 

Product Support
aaronhai
Posts: 247
Registered: ‎03-25-2010
Message 2 of 5 (233 Views)

Re: AutoCAD LT 2011 - Install ok, can't start

12-19-2012 12:48 AM in reply to: pmoret

Hi pmoret,

 

Try re-activating AutoCAD LT. If you only have 1 product installed in your machine, please delete the adsk*.data file to force re-activation. To delete the licensing info, backup and remove these files:


On Vista or Windows 7:
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data.?backup

On Windows XP:
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data.backup

 

Then, contact Autodesk Registration & Activation Team for manual activation.

*Select Registration or Activation of a Product, under What type of License Assistance do you need drop-down box, fill in your details and type your query under Anything else you want to tell us box.

OR call:
US:1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

 

Thank you.



Aaron Hai
Contributor
pmoret
Posts: 13
Registered: ‎07-08-2010
Message 3 of 5 (215 Views)

Re: AutoCAD LT 2011 - Install ok, can't start

12-19-2012 11:58 AM in reply to: pmoret

Hi Aaron,

 

Thanks for your help. I'll try that tomorrow, and will report here.

Greets

--Pierre

Contributor
pmoret
Posts: 13
Registered: ‎07-08-2010
Message 4 of 5 (176 Views)

Re: AutoCAD LT 2011 - Install ok, can't start

01-08-2013 03:09 AM in reply to: aaronhai

Aaron,

 

I've tried your suggestion, but it didn't change anything. AutoCAD still doesn't start.
 :smileyfrustrated:

 

--Pierre

Contributor
pmoret
Posts: 13
Registered: ‎07-08-2010
Message 5 of 5 (172 Views)

Re: AutoCAD LT 2011 - Install ok, can't start

01-08-2013 05:37 AM in reply to: pmoret

BTW, I've also tried to right-click on the icon and to run it with admin rights. Still no luck.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube