Installation & Licensing

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Member
Posts: 5
Registered: ‎05-21-2012
Message 1 of 4 (1,547 Views)
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AutoCAD Installation Error

1547 Views, 3 Replies
05-22-2012 08:39 AM

I have tried on several occasions to download and install AutoCAD 2013 but without sucess.

I have downloaded using both Firefox and IE but both have the same result.

The file I have selected for download is 'AutoCAD English 2013 Win 32' (filesize 2.66GB) and I am using the browser download because the Download Manager doesn't work (probably blocked by our Proxy Server).

The file seems to download ok and then it comes to the installation procedure. At the very end of the install I receive an error message which happens every time and can be seen in the attachment.

 

Any help would be greatly appreciated.

 

Knoxy

 

 

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 4 (1,545 Views)

Re: AutoCAD Installation Error

05-22-2012 09:26 AM in reply to: Ritchie

http://forums.autodesk.com/t5/Test/How-to-take-a-screen-capture-and-upload-it/m-p/3467392

 

Please attach your installation log file. 

 

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Member
Posts: 5
Registered: ‎05-21-2012
Message 3 of 4 (1,532 Views)

Re: AutoCAD Installation Error

05-23-2012 01:07 AM in reply to: TravisNave

I have done a search of the C: drive but cannot find the Installation Log File.

I haven't got as far as the install, just to the extraction stage, which is where I get the error which is seen in the 'Failed Install' attachment.

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 4 of 4 (1,519 Views)

Re: AutoCAD Installation Error

05-23-2012 08:49 AM in reply to: Ritchie

Problems downloading the Autodesk software and/or CRC errors may be avoided by using another web browser, or using the alternate browser download method.

For more detailed information on this process, please see the following blog post tip here:

http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...

 

You might also consider downloading the trial version and activating it.

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