• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Installation & Licensing

    Reply
    Member
    Posts: 4
    Registered: ‎05-21-2012
    Accepted Solution

    AutoCAD Installation Error

    1464 Views, 3 Replies
    05-22-2012 08:39 AM

    I have tried on several occasions to download and install AutoCAD 2013 but without sucess.

    I have downloaded using both Firefox and IE but both have the same result.

    The file I have selected for download is 'AutoCAD English 2013 Win 32' (filesize 2.66GB) and I am using the browser download because the Download Manager doesn't work (probably blocked by our Proxy Server).

    The file seems to download ok and then it comes to the installation procedure. At the very end of the install I receive an error message which happens every time and can be seen in the attachment.

     

    Any help would be greatly appreciated.

     

    Knoxy

     

     

    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: AutoCAD Installation Error

    05-22-2012 09:26 AM in reply to: Ritchie

    http://forums.autodesk.com/t5/Test/How-to-take-a-screen-capture-and-upload-it/m-p/3467392

     

    Please attach your installation log file. 

     

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
    Please use plain text.
    Member
    Posts: 4
    Registered: ‎05-21-2012

    Re: AutoCAD Installation Error

    05-23-2012 01:07 AM in reply to: TravisNave

    I have done a search of the C: drive but cannot find the Installation Log File.

    I haven't got as far as the install, just to the extraction stage, which is where I get the error which is seen in the 'Failed Install' attachment.

    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: AutoCAD Installation Error

    05-23-2012 08:49 AM in reply to: Ritchie

    Problems downloading the Autodesk software and/or CRC errors may be avoided by using another web browser, or using the alternate browser download method.

    For more detailed information on this process, please see the following blog post tip here:

    http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...

     

    You might also consider downloading the trial version and activating it.

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
    Please use plain text.