AutoCAD Electrical 2013 activation

[PaulRogers]

I have always used my companies AutoCAD Electrical 2013 at work but I was told that I could install it at home also as a convenience as long as the two aren't running at the same time. I have a new computer at home now and installed the  program but when it tried to activate it I got a serial number invalid error.

I tried the help chat but it is always busy so I am posting here. Are there other steps or should I just delete AutoCAD Electrical 2013 from my home computer?

Thanks

[justshutup]

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@PaulRogers wrote:

I have always used my companies AutoCAD Electrical 2013 at work but I was told that I could install it at home also as a convenience as long as the two aren't running at the same time. I have a new computer at home now and installed the  program but when it tried to activate it I got a serial number invalid error.

I tried the help chat but it is always busy so I am posting here. Are there other steps or should I just delete AutoCAD Electrical 2013 from my home computer?

Thanks

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You should talk to your reseller about the proper method for doing this.  They should help you avoid any unecessary conversations with the ADSK compliance people.  

[PaulRogers]

Compliance? Everything I have seen on here says you can have a second install on a home computer as long as both aren't running at the same time.

Is that legal or not?

If not I will gladly remove it from my home computer, if it is ok why should I have to worry about compliance.

This was the only recource I had available to me for help and I am greeted by someone with the name "Just Shut Up" by Autodesk.

Amazing.

[jessica.t · Accepted solution]

Hi @PaulRogers,

Yes, you can have a single seat standalone license installed on a maximum of two machines. Typically you receive the invalid serial number error when a license has been upgraded or returned. Please contact the Activation and Registration team to have them confirm your license:

1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus
4.    Select “I Still Need Help”  if you need personal assistance

If you have any further questions or concerns please reply to this post. Thank you!

[justshutup]

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@PaulRogers wrote:

Compliance? Everything I have seen on here says you can have a second install on a home computer as long as both aren't running at the same time.

Is that legal or not?

If not I will gladly remove it from my home computer, if it is ok why should I have to worry about compliance.

This was the only recource I had available to me for help and I am greeted by someone with the name "Just Shut Up" by Autodesk.

Amazing.

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The amazing part is that you think that this forum is made up of only ADSK people.