AutoCAD 2015 0xc0000142 Error occured.

[mazel39]

Hello.

I installed new autocad 2015 (subscription upgrade).

But I could not start program cause 0xc000142 error.

I tested acrobat unstall method and disable vaccine before autocad install, but it is not operate.

If someone have solution?

I use Windows 7 64bit. 

I have 2 licenses and other pc is no problem to start autocad 2015 but other ones have a start problem.

[FerCad89]

I´m having the same issues, I tried unninstalling the Acrobat 9 and reinstalling the Autocad2015 and it says the same thing error 0xc0000142..what can I do? windows 7 

[david.lau]

Check this out...

http://upandready.typepad.com/up_and_ready/2014/03/autocad-2015-application-error-0xc0000142-autorun...

There maybe a problem with an unsigned or unregistered dll via 3rd party.

[TravisNave]

David, I went ahead and marked your link as the solution, since it is being missed as the definitive resource to narrowing down this error.  Good job, man.

It's not always Adobe, sometimes it is nVidia, for example.  So the tool you show in your thread is the best way to determine that.

[FerCad89]

nevermind...I misstep unninstalling an Adobe archive..si I unninstalled everything related with the Adobe Acrobat 9 and then re-installed the autocad2015 and it is running perfectly

[dmorse1]

Travis,

Are the proper steps to uninstall the offending program, like Adobe, and also uninstall AutoCAD, or just uninstall offending program and re-launch AutoCAD?

[TravisNave]

I think you can just uninstall the offending program, ensure AutoCAD works (worst case a repair should suffice) and then reinstall the offending program.

[FerCad89]

Thanks I already have the autocad installed.I unninstalled the Adobe then
installed the Autocad aaaaaanndd then reinstalled the Adobe

[adrocheleau]

I have the same problem except that I had acrobat 11 reader installed which i uninstalled. This did not fix the problem. I still get the same error. Should i uninstall autocad & reinstall?

[Alfred.NESWADBA]

Hi,

welcome  @forums.autodesk.com!

Did you follow the link shown in message 19 by David LAU?

- alfred -

[FerCad89]

I did uninstalled the Adobe and eliminated everything realted to that.then
installed the Autocad (with no problema) and then reinstalled the
Adobe.after that it just send me an error message about some 3Dsomething
when I open the Adobe..but both programs run just fine..at least for what I
used them..without problems

[steve.west]

Hi.

Had the same problem on Window 7 PC (but curiously not on my Windows 8.1 Laptop). David's solution using Autoruns software (freeware) solved the problem. Used Autoruns to locate the problem DLL file (on Applnit tab - related to Acrobat 9), renamed the first DLL file on the list and hey presto, AutoCAD now works, and I can still use Acrobat 9.

Nice one David! Been wrestling with this for almost a week now. Cheers!

[adulgrisales]

what name should I put that file and what name should I put that file and could climb a step by stepclimb a step by step

[steve.west]

I just added an x on the end of the dll filename. You will get an error message next time you use Acrobat. Just tick the box not to show the message next time.

[cid:image002.jpg@01CF6E83.88ABDF10] Best Regards
Steve West
Design Engineer

Tel: +44 (0)1384 453966
Email: steve.west@alltherm.co.uk

designers & manufacturers of thermal processing equipment

[deb.messmer]

that blog post really helped - followed the visual and changed (1) to (0) and AutoCad now opens. thx!

[steve.west]

You're welcome, though I can't take credit as this was someone else's idea (see earlier post). I just drew attention to it and repeated it as it helped me in the same way.

Best Regards
Steve West
Design Engineer
Alltherm Engineering Ltd
Designers & Manufacturers of Thermal Processing Equipment

Sent from my iPhone

[smbrennan]

Ok - I am also having the same issue. But, I am not receiving any direct message. The first time on after Windows startup, I get the Windows prompt "AutoCAD has stopped working" and no option but to close the program. However, this prompt comes up as the first run windows start to pop up - almost like Windows is forcing a stop too quickly.

I first found that in my Processes Tab of Task Manager - AutoCAD has completed stopped consuing more memory (Around 62K). This happens when the AcSettingSync.exe process begins to Run (Description is AutoCAD component).

I posted the problem elsewhere and was redirected to this forum. I used AutoRuns, checked the AppInit - and no line items displayed (the Status bar displaed "Ready" - so I know it was completed reading the system).

Based on other user's problems, I uninstalled Adobe Reader XI, rebooted my machine, and the same thing still happens.

I am want to avoid updating my graphics driver because the last time I did, I got the BSoD and had to roll back my driver to what I currently have on.

I would definitely not want to reformat my hard drive either - for the above reason.

What should I check next?

[mamussawir]

guys just go to C:\Windows\System32 then search acaptuser64.dll this dll file just copy on your desktop then rename the file remove .dll thats all

no need to uninstall any thing just use this simple method once your autocad run one time copy this file to the directery.

[ESTHER61]

I have the save prolem.

No one seems to know what to do.

[canciocus]

Tried with autoruns and not worked for me.

But i found a solution here.

Good Luck.

[Ayssnna]

I instlled CAD 2015 on desktop. When I have hatch on my screen, it shows so many lines which are not in my drawings. I attached print screen from my drawings.

Thanks