Installation & Licensing

New Member
Posts: 2
Registered: ‎01-16-2014
Message 1 of 2 (183 Views)

AutoCAD 2013 and Windows 8 Compatibility

183 Views, 1 Replies
01-16-2014 12:58 PM


Hi, I attempting to install AutoCAD 2013 but i keep getting the folowing message:


Exception in acmgd.dll ARX Command

Unhandled Exception E0434352 (e0434352h) at address 665B811 Ch


I press ok and then get:

Unhandled Exception 22A1E20  (e0434352h) at address 665B811 Ch


The 2 x Ok's and i get:

The customization file you are attempting to open is invalid. Select a different customization file and try again.


I then get:

AutoCAD Error Aborting

FATAL ERROR: Unhandled e043452h Exception at 665b811ch


It then crashes.


Any help appreciated. Thanks


Community Manager
Posts: 1,234
Registered: ‎02-28-2012
Message 2 of 2 (171 Views)

Re: AutoCAD 2013 and Windows 8 Compatibility

01-16-2014 02:19 PM in reply to: JacobPlant

Hello Jacob and welcome to the Autodesk Community!


Sorry you're experiencing installation issues but we'll get to the bottom of it! Check out this solution on how to resolve this error posted on main website.


Please follow those steps and let me know how it goes.



Jessica Thrasher

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