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AutoCAD 2013 activation error

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plastipak61
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AutoCAD 2013 activation error

I am moving to a new laptop and am trying to transfer the license.  I recieved a "serial number not valid" error when trying to use the LTU on the old laptop.  I then tried to just install it on the new laptop, but upon activation, I recieved the same message, "serial number not valid (error1)".  I am currently running on the 30day eval.

Since Autodesk doesn't have any phone support, and the automated assitant had me going in circles, can anyone assist me with this?

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rkmcswain
in reply to: plastipak61

 


To borrow a reply from @jessica.t,



  1. Visit http://knowledge.autodesk.com/contactus

  2. Select “Activation & Registration” or “License Management”

  3. Select appropriate subtopics from the pull-down menus

  4. Select “I Still Need Help”  if you need personal assistance

R.K. McSwain     | CADpanacea | on twitter

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