I am getting the error message about Directx failure like i have seen many others. i have attached my log files.
I looked into the log files you attached, It seems Installation problem.
Can you start AutoCAD?
The log shows below message,
Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619
This error may occurs because the installer contains an earlier version of the Visual C++ 2005 package and Windows Update pushed out a later version over last summer that does not allow the prior version to install.
You can simply remove the existing more recent version of the C++ 2005 Redist package or use the suggestion at the following link:
The possible suggestion to resolve this is listed at:
Please reference the following instructional link that will walk you through the activation process and locating your Request Code.
To complete the manual activation, please either fill out our License Assistance Form (also available on Chat) or call our Registration and Activation group and provide your Serial Number and Request Code.
Americas: (800) 551-1490
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.