Installation & Licensing

[#1]

Does anyone know how to resolve the issue I'm having with my trial version of AutoCAD 2012? I downloaded it yesterday, played around for about an hour and went to bed...this morning it refuses to load, stopping at the "Your Autodesk Trial" page and refusing to let me click the top right "Use AutoCAD" button without sending up an error message:

An error has occurred in the script on this page. 

Line: 1

Char: 52

Error: Unterminated string constant

Code: 0

URL: https://ipm.autodesk.com/ipm/acd/2012/enu/index.html?redirected=1&d=29&country=ca 

Below that it asks if I want to continue running scripts on this page. If I click "Yes" I'm directed to a web page that can't be opened (http://localhost/action=LocalRun) and if I click "No" nothing happens and I remain stuck at the "Your Autodesk Trial" page. I need to get familiar with this program, and only have this 30 day window in which to do it, so I'm a little anxious to make the most of it. Thanks for your help! 

[#2]

Hello:

Please try the following:

Turn of  UAC (user account control)  - you do this by;

                going to the Control Panel 

                and selecting User Accounts 

                and then selecting Change User Account Control Settings

                move to the bottom as never notify and pressing Ok

Reboot computer

Now Right click on the AutoCAD 2012 Icon and select Run as Administrator

Let me know if the above helps resolve the problem.

Byron Morales
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. 

[#3]

Hello:

Please try the following:

Turn of  UAC (user account control)  - you do this by;

                going to the Control Panel 

                and selecting User Accounts 

                and then selecting Change User Account Control Settings

                move to the bottom as never notify and pressing Ok

Reboot computer

Now Right click on the AutoCAD 2012 Icon and select Run as Administrator

Let me know if the above helps resolve the problem.

Byron Morales
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. 

[#4]

In addition, you might make sure that your Internet Explorer is up-to-date and set as your default browser. 

Can you click that link directly and open the site?

[#5]

Can you get one of the autodesk web guys to update line 22 on this page: https://ipm.autodesk.com/ipm/acd/2012/enu/index.html?redirected=1&d=30&country=us 

to terminate the string constant.

The code in question is this:

setTimeout("mboxUpdate('itm_nurture_convert','type=use-autocad )",300);

                                                                                                         ^ right here string terminator is missing.

[#6]

It does appear that there is a typo on the script on line 22, as I have confirmed by viewing the source. 

If you turn off your script debugging in the advanced options of Internet Explorer, you should be able to safely ignore this issue.  Doing so allows the page to load properly for me.

[#7]

I have script debugging disabled. I am running XP sp3 with IE8 as admin, so is there another solution to get the trial to run?

[#8]

I'm on Windows 7 running IE9, so maybe that is why.  You cannot just launch the software and use it regardless of that box?

[#9]

When I start Acad I get the same problem as the OP.  The script that is supposed to run when the Use AutoCAD button is pushed craps out with the same error as in th OP.  I then have to force close both acad.exe and LMU.exe.  I was under the impression, based on the script error, that the typo on the page I referred to before was some how not allowing me to run the script which in turn started the program.

[#10]

Crazy thought, but unzip this corrected index.html file onto your desktop.  Then in the root of your Windows User Profile under your username create a folder called enu and paste the file there too.  Then run the one on your Desktop and allow active content when prompted.  Then replace the redirect line with this one:  ?redirected=1&d=30&country=us  and hit enter.  This allowed me to click the run link.  Might work for you too.

[#11]

Ok I did what you asked.  I have to click on the index.html first, allow active content, then start AutoCAD then wait for another LMU.exe page to display (shows tutorials whith the run autocad button in the right hand corner) then click that run button.

So in short the software is running now.  Abit of a round about way to start it though.